Horticulture Manager

TN United Kingdom; Stirling; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading garden centre retailer is seeking a Horticulture Manager to enhance customer experience and drive sales. This role involves overseeing the horticulture department, providing expert plant advice, and leading a dedicated team. The ideal candidate will possess horticultural expertise and retail management experience, ensuring a positive customer journey while adhering to health and safety regulations. Join a passionate team committed to gardening and customer focus.

Benefits

Generous annual leave

50% off in restaurants

25% off in the Garden Centre

10% off in food halls

Access to Wagestream

Support through Retail Trust

Development opportunities via Dobbies Academy

Qualifications

• Horticultural expertise combined with retail management experience.
• Ability to identify training needs, coach, and train staff.

Responsibilities

• Oversee horticulture department operations to maximize sales.
• Provide expert advice on plant care and gardening products.
• Ensure health & safety regulations are followed.

Skills

Horticultural expertise

Retail management

Commercial awareness

Leadership

Customer service

Job description

Social network you want to login/join with:

Horticulture Manager

Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards. They work alongside the general manager to set a standard within our flagship department.

Responsibilities

1. Oversee the horticulture department operations to maximise profitable sales and growth, creating a customer-focused environment.
2. Provide expert advice on plant care, maintenance, and core gardening products.
3. Inspire your team to deliver the best in-store experience, ensuring a positive customer journey.
4. Collaborate with central support teams, maintaining excellent communication to improve our business.
5. Ensure health & safety regulations are followed, caring for employee and customer welfare.
6. As a senior management team member, fulfill duty manager responsibilities, including key holder duties.

Who we are looking for

• Horticultural expertise combined with retail management experience.
• Commercial awareness, including understanding budgets, profitability, and driving sales.
• Ability to identify training needs, coach, and train staff to ensure excellent customer service and safety.
• Adaptability to changing priorities, workloads, regulations, and requirements.
• Positive leadership to motivate the team through seasonal changes and challenges.
• Demonstrate our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus.

What we offer

• Generous annual leave with flexible holiday scheduling.
• Uncapped store discounts: 50% off in restaurants, 25% in the Garden Centre, 10% in food halls.
• Access to Wagestream for financial wellbeing support.
• Support through Retail Trust, including confidential support, virtual GP, counseling, and rewards.
• Development opportunities via Dobbies Academy and eLearning programs.
• A passionate, diverse, and committed team culture.

About us

Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. We celebrate gardening and plant enthusiasm through our products, services, and community events. Many stores feature restaurants or coffee shops, offering a relaxed environment for customers. We are dedicated to being a great place to work, encouraging our colleagues to thrive and celebrate success together.