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Horticultural Technician

Planteria Group

London

On-site

GBP 22,000 - 35,000

Full time

30+ days ago

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Job summary

An established industry player seeks dedicated plant technicians to maintain beautiful interior landscapes across London. This independent role offers the chance to engage with clients, ensuring their office plants thrive while providing exceptional customer service. Technicians will enjoy a supportive team environment, with opportunities for ongoing training and development. The position includes a competitive salary, profit-sharing, and a range of benefits, making it a fantastic opportunity for plant enthusiasts who appreciate the beauty of nature in the workplace. If you're passionate about plants and enjoy working independently, this role is perfect for you.

Benefits

Profit Sharing Scheme
Annual Bonus
25 Days Holiday
Pension Scheme
Bupa Cash Plan
Bupa Private Medical
Ongoing Training
Uniform
Monthly Coffee/Lunch Allowance
Company Vehicle

Qualifications

  • Excellent communication and customer service skills are essential.
  • Some horticultural knowledge is beneficial but training is provided.

Responsibilities

  • Maintain high standards of plant displays at client sites daily.
  • Provide excellent customer service and complete site reports.

Skills

Communication Skills
Customer Service Skills
Problem Solving
Horticultural Knowledge
Independence

Education

Experience in Service Industry
Experience in Horticulture

Tools

Watering Cans
Stepladders
Company Van

Job description

Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. We have a focus on strategic partnerships, continuous innovation and client satisfaction. We help to design, install and maintain some of the best displays across the country.

This role focuses on looking after our plants in client offices in London. Our technicians provide excellent customer service and are knowledgeable about the maintenance and care of office plants. This is an independent role which involves early starts each day, taking ownership for plant maintenance at several client sites, on a 3 week rota. Technicians are part of a regional team of like-minded plant specialists who meet regularly both online and in person.

Key Responsibilities
  • Maintain to a high standard internal plant displays at a number of client sites every day
  • Provide excellent customer service, including completing site reports and maintaining accurate data in our company systems
  • Work with your line manager and scheduler to ensure all rounds are completed efficiently and accurately
  • Work safely and in line with all risk assessments and method statements
Qualifications
  • Excellent communication skills
  • Excellent customer service skills
  • Good problem solver
  • A passion for plants
  • Able to navigate London either in a company van or using public transport
  • Comfortable working independently but able to share knowledge and information with the wider team
  • Able to orient yourself in large office buildings
  • Some specialist horticultural knowledge (but full training will be provided)
  • Physically able to use watering cans, stepladders, and stools as part of the daily job
  • Experience working in a service industry
  • Experience working across multiple sites is desirable
  • Experience driving in cities is desirable (although ‘walking technician’ roles are also available)
  • Experience in planting or horticulture is desirable
Other Key Information
  • Role is based at client sites so you will need to have access to good public transport links into London (zones 1-6) or a driving licence to use a Company van.

Someone who lives the company values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, Create WOW

Benefits
  • A great salary package
  • Profit sharing scheme paid quarterly
  • Annual bonus based on performance
  • 25 days holiday plus bank holidays with the option to buy and sell up to 2 days
  • Pension scheme
  • Bupa Cash Plan
  • Bupa Private Medical (After 5 years service)
  • Ongoing training and development
  • Uniform
  • Monthly coffee/lunch allowance
  • Company Vehicle (walk in technician option available for those who don't drive)
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