Homicide Team Leader

Victim Support; United Kingdom; On-site; GBP 32,000; Full time

Job summary

Victim Support is looking for an experienced Homicide Team Leader based in the London and South East area. This role will oversee operational staff, ensure high-quality service delivery to victims of homicide, and require knowledge of the criminal justice system. The position offers a full-time contract, with an annual salary of £31,732. The successful candidate will work Monday to Friday, with opportunities for flexible working and significant benefits including generous annual leave and a pension plan.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan with 5% employer contribution

Enhanced Allowances for sick pay and parental leave

Exclusive Discounts on various services

Wellbeing Support through employee assistance programme

Career Development opportunities

Qualifications

• Experience in developing and maintaining partnerships within a multiagency framework.
• Understanding of equal opportunities, diversity, inclusivity, and safeguarding.
• Experience in customer-focused, challenging environments.
• Crisis management and support experience.

Responsibilities

• Manage and support operational staff to ensure excellent service delivery.
• Conduct audits and generate reports on case management systems.
• Allocate work within the team and monitor daily caseloads.
• Ensure compliance with policies, prioritizing client safety.
• Collaborate with managers to enhance service delivery.
• Support recruitment, training, and performance management.

Skills

Knowledge of the criminal justice system

Strong communication skills

Problem-solving skills

Data analysis skills

Tools

Word

Excel

Case Management systems

Job description

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We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.

County/Borough Greater London Office location Home Based Full time/Part time Full time Hours per week 37.5 Work schedule Monday - Friday 9am -5pm Basic Salary £31,732.20 per annum. Allowances London Weighting,Home Working Contract type Permanent DBS required? Enhanced Police vetting required? No Closing Date 14/08/2025 Ref No 6255 Documents

Homicide Team Leader

We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.

County/Borough Greater London Office location Home Based Full time/Part time Full time Hours per week 37.5 Work schedule Monday - Friday 9am -5pm Basic Salary £31,732.20 per annum. Allowances London Weighting,Home Working Contract type Permanent DBS required? Enhanced Police vetting required? No Closing Date 14/08/2025 Ref No 6255 Documents

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What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Flexible Working Options:Including hybrid working.

Generous Annual Leave:28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

Birthday Leave:An extra day off for your birthday.

Pension Plan:5% employer contribution.

Enhanced Allowances:Enhanced sick pay, parental leave payments.

Exclusive Discounts:High Street, retail, holiday, gym, entertainment, and leisure discounts.

Financial Wellbeing:Access to our financial wellbeing hub and salary-deducted finance.

Wellbeing Support:Employee assistance programme and wellbeing support.

Inclusive Networks:Access to EDI networks and colleague cafes.

Sustainable Travel:Cycle to work scheme and season ticket loans.

Career Development:Ongoing training and support with opportunities for career progression.

About the Role:

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.

As a Homicide Team Leader, you will:

Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.

Capture and analyse data to ensure outcome-based and evidenced work.

Allocate work within the team, monitor daily caseloads, and identify trends or patterns.

Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.

Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.

Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.

Oversee recruitment, training, performance management, and ongoing support for team members.

Promote access to services through referrals and partnerships with local organisations.

Facilitate regular team meetings, share feedback, and ensure effective communication channels.

Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You:

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

Knowledge of the criminal justice system and its impact on victims and witnesses.

Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.

Awareness of confidentiality and safe working practices, including data protection.

Experience in customer-focused, challenging environments.

Crisis management and support experience.

Strong communication and negotiation skills.

Ability to work independently and manage multiple tasks.

Problem-solving and data analysis skills.

Proficiency in using software like Word, Excel, and Case Management systems