Homicide Team Leader

Victim Support; Manchester; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A national support organization is seeking an experienced Homicide Team Leader based in the North West to manage operational staff and ensure high-quality services for those impacted by homicide. The role offers competitive benefits, including flexible working options, generous annual leave, and career development opportunities. Ideal candidates should possess strong communication and problem-solving skills and experience in customer-focused environments.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Wellbeing Support

Qualifications

• Experience in developing partnerships within a multiagency framework.
• Knowledge of intersectionality when working with vulnerable individuals.
• Ability to travel across the region and flexibility for evening/weekend work.

Responsibilities

• Conduct audits and generate reports to ensure compliance.
• Monitor daily caseloads and identify trends.
• Oversee recruitment, training, and performance management of team members.

Skills

Knowledge of the criminal justice system

Crisis management

Strong communication skills

Problem-solving skills

Data analysis skills

Tools

Microsoft Word

Microsoft Excel

Case Management systems

Job description

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We are seeking an experienced and dedicated Team Leader based in the North West of England and Wales area to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The North West of England and Wales covers North & South Wales and the North West of England.It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person in Central Manchester. To support this, we will cover travel expenses to the interview.

County/Borough Greater Manchester Office location Homebased Full time/Part time Full time Hours per week 37.5 Work schedule Monday - Friday 9am-5pm Basic Salary £31,732.20 per annum. Allowances Home Working Contract type Permanent DBS required? Enhanced Police vetting required? No Closing Date 22/08/2025 Ref No 6270

Homicide Team Leader

We are seeking an experienced and dedicated Team Leader based in the North West of England and Wales area to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.

The North West of England and Wales covers North & South Wales and the North West of England.It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.

Interviews will take place in person in Central Manchester. To support this, we will cover travel expenses to the interview.

County/Borough Greater Manchester Office location Homebased Full time/Part time Full time Hours per week 37.5 Work schedule Monday - Friday 9am-5pm Basic Salary £31,732.20 per annum. Allowances Home Working Contract type Permanent DBS required? Enhanced Police vetting required? No Closing Date 22/08/2025 Ref No 6270

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Flexible Working Options:Including hybrid working.

Generous Annual Leave:28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

Birthday Leave:An extra day off for your birthday.

Pension Plan:5% employer contribution.

Enhanced Allowances:Enhanced sick pay, parental leave payments.

Exclusive Discounts:High Street, retail, holiday, gym, entertainment, and leisure discounts.

Financial Wellbeing:Access to our financial wellbeing hub and salary-deducted finance.

Wellbeing Support:Employee assistance programme and wellbeing support.

Inclusive Networks:Access to EDI networks and colleague cafes.

Sustainable Travel:Cycle to work scheme and season ticket loans.

Career Development:Ongoing training and support with opportunities for career progression.

About the Role:

As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.

As a Homicide Team Leader, you will:

Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.

Capture and analyse data to ensure outcome-based and evidenced work.

Allocate work within the team, monitor daily caseloads, and identify trends or patterns.

Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.

Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.

Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.

Oversee recruitment, training, performance management, and ongoing support for team members.

Promote access to services through referrals and partnerships with local organisations.

Facilitate regular team meetings, share feedback, and ensure effective communication channels.

Adhere to data protection legislation, confidentiality policies, and organisational procedures.

About You:

Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.

You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.

You will need:

Knowledge of the criminal justice system and its impact on victims and witnesses.

Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.

Awareness of confidentiality and safe working practices, including data protection.

Experience in customer-focused, challenging environments.

Crisis management and support experience.

Strong communication and negotiation skills.

Ability to work independently and manage multiple tasks.

Problem-solving and data analysis skills.

Proficiency in using software like Word, Excel, and Case Management systems