Homes with Support Coach (Hostel)

Venn Group; Luton; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading organization in Luton is seeking a Housing Support Worker on a permanent basis to assist vulnerable individuals in transition from supported housing to independent living. The role involves managing case-loads, conducting assessments, and implementing support plans, requiring strong communication and administrative skills.

Qualifications

• Experience with supporting vulnerable people in a customer-centered environment.
• Good understanding of mental health issues and substance misuse.
• Strong administration and communication skills.

Responsibilities

• Manage a case-load of customers and help them with benefits.
• Conduct assessments and implement support plans.
• Conduct regular coaching sessions.

Skills

Communication

Administration

Self-motivated

Job description

Housing Support Worker Vacancy

Our client is looking to recruit a temporary Housing Support Worker to work in a homeless hostel in Luton. The organisation is proactive in supporting customers to improve their lives and coach them to realise their goals, moving from supported housing into an independent way of life.

Length: Permanent
Location: Luton
Hours: 37 hours a week with shift patterns: 7-3/9.30-5.30/11-7 and 1 in 4 weekends
Salary: £24-£25,500 depending on experience

The role involves:
• Working closely with your own case-load of customers, helping them to manage benefits.
• Supporting customers to address their responsibilities and engage in opportunities available to them
• Carrying out assessments with new customers
• Implementing support and risk management plans
• Conducting regular coaching sessions
• Supporting the Service Managers in managing rent accounts
• Making sure void rooms are turned around quickly ready for new customers needing support

You will need to utilise your knowledge, skills and experience to recognise difficult and challenging situations and work with your colleagues to influence and bring about positive change in the individuals they support.

Essential requirements:
• Experience with supporting vulnerable people within a customer centred environment.
• Good understanding of mental health issues and substance misuse
• Self-motivated with strong administration and communication skills
• This role will be subject to an enhanced DBS check

To apply for this excellent position please email your CV to [e-mail] or call 07441 916478 for more information.