Homes & Rental Sales Advisor

TN United Kingdom; Knowsley; On-site; GBP 28,000 - 34,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their Home Ownership Team. This role involves arranging and conducting property viewings, supporting customers through the sale and rental processes, and ensuring compliance with all regulations. The ideal candidate will possess a sales or property background, excellent communication skills, and a strong drive for success. With a focus on community development and enhancing the quality of life for residents, this position offers a unique opportunity to make a meaningful impact. Join a dynamic team and contribute to improving the lives of over 20,000 clients in the region.

Benefits

Pension contributions above 6%

Enhanced sick & maternity pay

Flexible working & shift patterns

Annual leave of 24 days + bank holidays

Qualifications

• Sales or property background with a strong focus on targets.
• Excellent communication and problem-solving skills are essential.

Responsibilities

• Arrange property viewings and maintain accurate records.
• Support customers through the property sale and rental processes.
• Conduct market research and ensure compliance with regulations.

Skills

Sales background

Excellent communication skills

Problem-solving skills

Organizational skills

Teamwork

Time management

Job description

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• Hybrid & flexible working patterns (Strictly no weekend work)
• Flexible salary competitively up to £34,000

About Our Client

The client we are working with offers rental and home ownership options, supports community development, and works to improve the quality of life for residents. Their services often include property management, maintenance, and various community support programs to enhance social and economic well-being. They manage shared service properties across the NW & house over 20,000 clients in Merseyside alone.

Job Description

Key responsibilities will consist of:

• Arrange and conduct property viewings.
• Maintain accurate records and data.
• Interact professionally with prospective and existing customers, both by phone and in person, to ensure a positive customer experience.
• Identify customer needs and match them to suitable products and services, working towards specific targets.
• Support customers throughout the property viewing, sale, and rental processes, including application assessment, mortgage procurement, survey results, sales progression, and timely completion.
• Liaise with estate agents, on-site sales assistants, solicitors, mortgage advisors, surveyors, and other parties involved in the sales process.
• Attend site and project team meetings as needed.
• Prepare properties for sale and rent, including managing keys, activating services, and ensuring properties meet required standards.
• Conduct market research and competitor analysis.
• Perform day-to-day administrative tasks related to the job role and provide general support to the Home Ownership Team.
• Ensure compliance with all statutory and regulatory requirements related to property sales.

The Successful Applicant

The appropriate candidate will have:

• Necessary sales or property background.
• Ability to co-achieve & work towards in-house targets & sales metrics.
• Excellent communication skills, huge energy and a positive attitude.
• A consistently polished and professional approach to work.
• Ability to work well in a team.
• Strong problem-solving skills.
• Ability to meet sales targets & KPI's/SLA's.
• Good organisation skills.
• Data entry and logging business development opportunities.
• A strong hunger for success with real financial motivation.
• Ability to efficiently prioritise tasks and manage time.
• Drive, ambition and a strong work ethic.

What's on Offer

• Pension contributions above 6% above statutory.
• Enhanced sick & maternity pay.
• Flexible working & shift patterns.
• AL 24 days + bank holidays (increases to 30 after 3 yrs).