Homes Coordinator (Hazards)

Stonewater; United Kingdom; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading housing provider in the United Kingdom is seeking a dedicated Homes Coordinator (Hazards) to ensure compliance with safety standards and manage property hazards. The successful candidate will act as a point of contact for hazard reporting, work with teams to address safety issues, and maintain risk records. Strong communication and problem-solving skills are essential, along with a passion for customer service. This contract role offers a chance to make a significant contribution to community safety.

Qualifications

• Experience in property, housing, or building safety functions required.
• Knowledge of housing, compliance or health and safety legislation is advantageous.
• Social housing experience is a benefit.
• Knowledge of housing, compliance or health and safety legislation.
• IT literacy with the ability to maintain data for case management and reporting.
• Confidence working independently and in partnership with others.
• Passion for delivering excellent customer service and making a positive contribution to communities.

Responsibilities

• Serve as the first point of contact for hazard reporting.
• Review and support compliance with safety standards.
• Work collaboratively with teams, contractors, and residents.
• Maintain accurate risk records, supporting evidence-based decision-making and safety improvements.
• Coordinate repairs, follow-up actions, and compliance checks in line with housing safety management best practices.
• Contribute to internal audits and develop safety action plans and incident reporting processes.

Skills

Communication skills

Problem-solving skills

Stakeholder engagement

IT literacy

Organisational skills

Customer service

Job description

Homes Coordinator (Hazards) – Stonewater

We’re looking for a dedicated team player to take up an exciting opportunity as a Homes Coordinator (Hazards) on an initial 6‑month FTC, supporting the effective management of property hazards and creating safer communities across our organisation. You will play a vital role in protecting and improving the lives of our residents by ensuring our homes not only meet but exceed compliance, risk, and safety standards.

Key Responsibilities

• Act as a first point of contact for hazard reporting, investigation, and resolution across all Stonewater‑managed homes.
• Monitor, review, and support compliance with legal and regulatory safety standards, ensuring prompt escalation of any issues.
• Work collaboratively with operational teams, contractors, and residents to ensure all identified hazards are safely and efficiently addressed.
• Maintain accurate risk records, supporting evidence‑based decision‑making and continuous safety improvement.
• Coordinate repairs, follow‑up actions, and compliance checks in line with best practice in housing safety management.
• Contribute to internal audits and the development of safety action plans and incident reporting processes.

What we’re looking for

• Experience supporting or delivering property, housing, or building safety functions.
• Excellent communication, problem‑solving and stakeholder engagement skills.
• Organised, detail‑oriented and able to manage competing priorities in a fast‑paced environment.
• Knowledge of relevant housing, compliance or health and safety legislation (social housing experience is an advantage).
• IT literacy with the ability to maintain accurate data and utilise digital tools for case management and reporting.
• Confidence working independently and in partnership with others across organisational levels.
• Passion for delivering excellent customer service and making a positive contribution to our communities.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house‑building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like‑minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation for our Menopause Friendly accreditation.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Seniority Level

• Associate

Employment type

• Contract

Job function

• Administrative

Industries

• Non‑profit Organizations