Homeownership Garages Team Administrator

Essential Employment; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable staffing agency is seeking a Team Administrator in Southwark. This temporary role involves providing customer service for garage-related queries and supporting administrative tasks in housing. Ideal candidates will have experience in a similar setting and strong organizational skills. The position offers a competitive rate of £18.26 per hour.

Qualifications

• Experience in customer service and administrative support in housing or lettings is desirable.
• Ability to handle queries and support rent income tasks.
• Strong organisational skills and attention to detail.

Responsibilities

• Be the first point of contact dealing with queries from customers about their garages.
• Register customers on the garage waiting list and assist with making offers.
• Assist the Income officer with basic rent income tasks.

Skills

Customer service experience

Administrative support

Organizational skills

Attention to detail

Job description

Overview

Homeownership Garages Team Administrator needed in Southwark. The rate is £18.26ph PAYE. This is a temporary role. Reference number: RQ1596511.

Responsibilities

• Be the first point of contact dealing with queries from customers about their garages and their rent accounts, referring more complex inquiries to the appropriate officer for rent income, lettings, repossessions or repairs.
• Register customers on the garage waiting list and assist with making offers and appointments to view.
• Assist the Income officer with basic rent income tasks and, occasionally, assist lettings officers with viewings.
• Assist the Homeownership Manager to manage non-technical correspondence and provide administrative support for the team as needed.
• Under the guidance of the Homeownership Managers and Senior Letting Officer, you will be allocated straightforward work to free up the rest of the team to deal with more complex issues.

Requirements

• Experience in customer service and administrative support in housing or lettings is desirable.
• Ability to handle queries, refer complex cases, and support rent income tasks.
• Strong organisational skills and attention to detail.
• Ability to work under guidance and support the team as part of a small team.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references, so please be prepared.