Homelessness Support Worker

Depaul UK; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Depaul UK seeks a dedicated Homelessness Support Worker to join their Haringey service. The successful candidate will manage a caseload of clients, ensuring their well-being and supporting their journey towards independence through comprehensive assessments and collaboration with various agencies. The role requires skills in risk management and the ability to handle challenging situations while fostering a supportive environment.

Benefits

26 days annual leave rising to 30 after five years' service

Flexible working model

Comprehensive training package

Employee Assistance Programme

Discount vouchers for various services

Cash benefit plan for healthcare coverage

Death in service benefit (4x base salary)

Qualifications

• Experience of working with clients with mental health and substance misuse support needs.
• Ability to work with clients whose behaviour may be personally challenging.
• Experience working in partnership with multi agency teams.

Responsibilities

• Deliver assessments, support and move-on service to clients.
• Lead on risk and needs assessment and support planning.
• Encourage client participation in education and training opportunities.

Skills

Client Relationship Management

Risk Assessment

Crisis Management

Job description

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Homelessness Support Worker in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

About Us

Depaul UK is UK largest youth homelessness charity dedicated to providing support and opportunities for young adults experiencing homelessness. We believe in creating a positive and empowering environment that fosters resilience and growth. Click the link for more information - https://www.depaul.org.uk/our-impact/

Role Overview

We are looking for a Homelessness Support Worker to join our adult-focused 21-bed service in Haringey. You will work as part of a team to deliver an assessment, support and move-on service to our adult clients within supported accommodation.

As Homelessness Support Worker, you will manage a caseload of complex needs clients and share responsibility for the safety and well-being of all clients and staff in the service. In addition, you will ensure that the accommodation is properly maintained and support the clients to sustain their tenancy and participate in positive and successful move on.

Key Responsibilities

• Ensure the safety and well-being of clients in the service, including using safeguarding and emergency alert procedures.
• Lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service.
• Work in partnership with multiple agencies, including statutory mental and physical health teams, substance misuse services, probation and DWP, to support the wellbeing of the residents, in accordance with data protection and information sharing protocols.
• You will involve clients in the decisions made about them and encourage participation in Depaul’s wider community program of activities and client involvement opportunities.
• Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations.
  
  

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Kindly see attached job description for more information about this job opportunity.

What We Are Looking For – Person Specification

• Experience of working with clients with mental health and substance misuse support needs.
• Ability to work with clients whose behaviour may be personally challenging.
• Ability to establish and maintain professional relationships and boundaries with clients.
• Experience working in partnership with multi agency teams, including social workers, drug/alcohol support services and mental health professionals.
• A knowledge and understanding of Risk Assessments and Support Planning.
  
  

In Return For Working Here, You Will Receive

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
  
  

Note

Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting. In addition, an enhanced DBS disclosure will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

Applications

Please apply via the Depaul website only by Tuesday 10th June 2025 at 23:59, unless you have specific requirements for an alternative application submission. If you do, please contact the Recruitment team on [e-mail].

We kindly request no contact from unsolicited recruitment or media agencies.