Homelessness Solutions Officer — Hybrid (Romford)

Essential Employment; Romford; Hybrid; GBP 25,000 - 36,000; Full time

Job summary

Essential Employment currently seeks a Housing Solutions Officer in Romford for a hybrid role. You will handle homelessness assessments, prevent homelessness, and manage cases through statutory decision points, working with landlords and housing partners to secure sustainable private rented solutions.

The post requires thorough evidence gathering, lawful decision-making, and clear communications with residents and stakeholders.

Responsibilities

• Deliver homelessness assessment, prevention and relief services under Housing Act provisions.
• Provide expert housing advice and statutory homelessness functions per law and guidance.
• Manage caseloads from initial contact to statutory decision ensuring lawful, customer-focused duties.
• Determine cessation or continuation of homelessness duties under relevant acts and guidance.
• Investigate evidence, apply legislation and make legally robust decisions on duties.
• Administer and develop Rent Deposit Scheme and private rented sector access initiatives.
• Collaborate with landlords, letting agents, housing providers and internal services.
• Liaise with Payment Team for audit checks and release of deposit funds.
• Discharge specialist homelessness duties for Part 6 officers and private rented sector offers.
• Manage cases approaching cessation ensuring suitable private rented accommodation.
• Interface with tenants, landlords, and providers to promote tenancy outcomes.
• Prepare statutory notifications and decision letters and ensure appeals can be met.
• Prepare case files and evidence bundles for reviews, complaints and legal proceedings.

Job description

Essential Employment currently seeks a Housing Solutions Officer in Romford for a hybrid role. You will handle homelessness assessments, prevent homelessness, and manage cases through statutory decision points, working with landlords and housing partners to secure sustainable private rented solutions.

The post requires thorough evidence gathering, lawful decision-making, and clear communications with residents and stakeholders.