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Homelessness Prevention Triage Officer
Venn Group
Borehamwood
Hybrid
GBP 1,000
Full time
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Job summary
An established industry player is seeking a dedicated Homelessness Prevention Triage Officer to join their team for a 6-month contract. This role involves being the first point of contact for individuals facing homelessness, providing essential advice and support. You will manage inquiries, conduct assessments, and collaborate with various organizations to ensure the best outcomes for vulnerable individuals. If you are passionate about making a difference and have the skills to navigate complex housing issues, this opportunity offers a rewarding chance to contribute to your community while working in a supportive environment.
Qualifications
- Experience in providing housing advice and triage services.
- Strong knowledge of homelessness legislation and compliance.
Responsibilities
- Manage housing advice enquiries and provide expert guidance.
- Conduct assessments to determine homelessness risk and eligibility.
- Collaborate with teams to ensure informed decision-making.
Skills
Education
Tools
Job description
Homelessness Prevention Triage Officer
Duration: 6 Months
Hourly Rate: £28.75 Umbrella per hour
Hours: Mon – Fri 9am-5.15pm – 2 Days from home
Based: Hertfordshire
A position has arisen in a Local Government for a Homelessness Prevention Triage Officer to provide a high quality first point of contact and triage services for people who are homeless or threatened with homelessness, providing appropriate advice, assistance and information.
Daily duties:
- Manage new housing advice enquiries via phone, email, and case management systems, providing expert guidance and signposting as needed
- Conduct rapid assessments to determine eligibility, homelessness risk, local connection, and priority need, gathering necessary documentation
- Collaborate with internal teams and external organizations to assess housing and support needs, ensuring informed decision-making
- Stay up to date with relevant legislation and training to ensure compliance with statutory homelessness obligations.
- Safeguard vulnerable individuals by identifying risks and making appropriate referrals
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