Homelessness & Housing Solutions Officer

TN United Kingdom; Redditch; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated professionals to join their team in addressing homelessness. In this role, you will provide essential support and guidance to individuals facing housing challenges, ensuring they receive the necessary resources and assistance. Your expertise in local housing policies and strong communication skills will be vital as you collaborate with various stakeholders to secure housing options. This position offers a chance to make a meaningful impact in the community, promoting housing stability and advocating for those in need.

Qualifications

• Experience in a similar homelessness and housing role is essential.
• Strong interpersonal and communication skills are required.

Responsibilities

• Assist individuals facing homelessness, understanding their needs.
• Conduct assessments to identify suitable housing solutions.
• Advocate with housing authorities and landlords.

Skills

Interpersonal Skills

Communication Skills

Knowledge of Housing Policies

Collaborative Work

Education

Experience in Housing Role

Job description

Job Overview:

• Work as part of a team of officers, remaining flexible to conflicting demands.
• Attend meetings as requested.
• Possess confident working knowledge of Part 7 and Part 6 of the Housing Act 1996.
• Provide sound housing advice to applicants, staying updated on statutory and case law changes, as well as local and national homelessness issues.

Responsibilities include, but are not limited to:

• Assist and support individuals facing homelessness, understanding their needs and circumstances.
• Conduct assessments to identify suitable housing solutions.
• Guide clients on available support services, benefits, and resources.
• Advocate with housing authorities, landlords, and agencies to secure housing options.
• Keep informed about local housing policies, regulations, and resources.
• Maintain accurate case records of client interactions and outcomes.
• Collaborate with internal and external partners for a coordinated approach.
• Build relationships with community organizations and stakeholders.
• Participate in community events promoting housing stability.

Requirements:

• Experience in a similar homelessness and housing role.
• Strong interpersonal and communication skills.
• Knowledge of local housing policies and social services.
• Ability to work collaboratively with diverse individuals and organizations.
• Enhanced DBS check within the last 12 months; fast-track options available via the update service.