Homeless Recovery Coordinator

Change Grow Live; London; On-site; GBP 27,000 - 33,000; Full time

Job summary

An established charity is looking for a Homeless Recovery Coordinator to help individuals find the right support and treatment. This role involves working closely with service users to ensure they receive timely interventions and access to necessary resources. You'll be part of a compassionate team dedicated to making a real difference in the lives of those experiencing homelessness. With excellent communication skills and a proactive approach, you'll help foster partnerships with various health and social care services, promoting recovery and resilience in the community. Join a supportive environment that values personal growth and offers numerous benefits.

Benefits

25 days of annual leave

Paid Wellness hour

Contributory pension scheme

Training and career development opportunities

Refer a Friend Scheme

Employee Assist Programme

Discounts for shopping and leisure activities

Qualifications

• Experience working with homeless individuals and understanding their needs.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Establish communication pathways for homeless individuals.
• Coordinate transfers for accommodated individuals.
• Support social reintegration and promote recovery.

Skills

Communication Skills

Time Management

IT Skills

Knowledge of Mental Health Interventions

Advocacy Skills

Ability to Manage Change

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where: Lewisham

Full Time Hours:37.5 per week

Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours

Allowance: £4,133.14 Inner London Weighting pro rata

Contract Type:Fixed Term until 31st March 2026

Responsibilities

About the role:

• Establish effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies
• Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid

• Coordinate the transfer of any accommodated out of area individual
• Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting rough sleepers
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills

• Have a good working knowledge of mental health interventions, services, and good practice
• Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme

• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a Friend Scheme

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Closing Date

4/5/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Natalie Campbell | [e-mail] post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.