Homeless Recovery Coordinator

Change Grow Live; Clough Dene; On-site; GBP 27,000 - 33,000; Full time

Job summary

Change Grow Live is seeking a Rough Sleepers and Homeless Recovery Coordinator to support individuals on their treatment journeys and into stable housing. The role involves engaging with those affected by homelessness and substance misuse, coordinating services, and advocating for client needs while ensuring effective communication across health and social care sectors. We offer a supportive team environment, comprehensive benefits, and opportunities for professional growth.

Benefits

25 days holiday plus bank holidays

Paid wellness hour each week

Contributory pension scheme

Eye test vouchers

Variety of discounts and benefits

Training and career development opportunities

Refer-A-Friend scheme eligibility

Qualifications

• Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing.
• Strong knowledge and understanding of substance misuse issues.
• Experience of engaging with a wide variety of individuals with various backgrounds and needs.
• Excellent verbal and written communication skills along with good IT skills.
• Proactive and able to work on own initiative.

Responsibilities

• Establishing effective communication and referral pathways for homeless individuals.
• Working closely with local authorities and health care agencies to improve joint working.
• Supporting service users through their recovery journey.
• Providing screening, assessment, and recovery planning.
• Coordinating accommodation transfers and liaising with related services.

Skills

Communication

Time Management

Interpersonal Skills

Problem Solving

Job description

Overview

Change, Grow, Liveservices and staff provide wraparound support to rough sleepersand willwork directly withemergency accommodationto support the staff with this group of people.We are looking forenthusiasticindividualsandfriendly facestohelpsupport peopleinleading healthier lives.

A fantastic, new opportunity has arisen to become a Rough Sleepers and Homeless Recovery Coordinator,supportingrough sleeping individualsthroughout their treatmentjourneyandsuccessfully supportingtheir move on intosuitablehousingarrangements.We are hoping this role will be for you.

You will focus on engaging with people who have a history of rough sleeping and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions.

Where: Stevenage

Hours: Full time, 37.5 per week

Contract Type: Fixed Term until 31st March 2026.

Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours)

Allowance: Outer London Fringe Weighting of £694.25 per annum

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Establishing effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies
• Work closely with the local authority, Health & Social care sector, partners and any provision linked to Homelessness and improve joint working, attending multi-disciplinary meetings when as and when required
• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Coordinate the transfer of any accommodated out of area individual. This may include referral to and liaison with their new drug and alcohol service and pharmacy and provision of bridging prescription until an appointment and prescription is provided. Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing
• Have a strong knowledge and understanding of substance misuse issues
• Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Eye test vouchers
• A great selection of benefits incl. discounts for shopping, gym membership, cycling equiptment, cinema, holidays, etc
• A friendly and supportive team Training, career development & progression opportunities
• Elidgability for participation in our Refer-A-Friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more hereSkilled Worker visa: Overview - GOV.UK (www.gov.uk)

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Closing Date

3/8/2025This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.