Homeless Prevention Assistant

Service Care Solutions Ltd; England; Hybrid; Full time

Job summary

A local authority in Thurrock is looking for a Homeless Prevention Assistant to support the Housing Solutions Service. This full-time role focuses on processing payments, resolving queries, and assisting the Temporary Accommodation team. Ideal for those with a background in finance, administration, or housing, it requires excellent communication and organisational skills.

Qualifications

• Experience in a financial or administrative setting, preferably in local authority or housing.
• Knowledge of payment systems and financial processes.
• Understanding of housing and homelessness issues is desirable.

Responsibilities

• Processing and monitoring payments and invoices for temporary accommodation.
• Acting as the first point of contact for accommodation providers regarding payment queries.
• Providing administrative support including data entry and report writing.

Skills

Communication

Organisational Skills

Prioritising Workloads

Tools

Oracle

NEC

Jigsaw

Objective

Job description

Job Title – Homeless Prevention Assistant
Location – Thurrock (hybrid working available)
Contract – Temporary
Hours – Full-time, 37 hours per week
Salary – £17.00 LTD / £13.15 PAYE per hour
Role Summary –
We are currently recruiting for a Homeless Prevention Assistant on behalf of a local authority in Thurrock. This role supports the Housing Solutions Service, with a focus on processing accommodation payments, resolving queries, and assisting the Temporary Accommodation team in meeting its legislative requirements.
This is an ideal opportunity for someone with a background in finance, administration, or housing, who thrives in a fast-paced environment and enjoys delivering high-quality support services.
Key Responsibilities:

• Processing and monitoring payments and invoices for temporary accommodation
• Acting as first point of contact for accommodation providers regarding payment queries
• Liaising with internal departments including Finance, Revenues and Benefits, and Social Care
• Supporting financial preparations at month- and year-end
• Maintaining accurate data and reports using systems such as Oracle, NEC, Jigsaw, and Objective
• Monitoring health and safety documentation and ensuring compliance
• Providing administrative support including data entry, statistics, and letter/report writing
• Assisting with FOI requests, councillor enquiries, complaints and general correspondence

Requirements:

• Experience working in a financial or administrative setting, ideally within a local authority or housing provider
• Knowledge of payment systems and financial processes
• Excellent communication and organisational skills
• Ability to prioritise workloads and work independently
• Understanding of housing and homelessness issues is desirable

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to [e-mail]