Homeless Mental Health Peer Support Worker

Integrated Care System; Gloucester; On-site; GBP 24,000 - 27,000; Part time

Job summary

A health care provider in Gloucester seeks a part-time Homeless Mental Health Peer Support Worker to assist individuals experiencing homelessness and complex needs. The role involves working directly with a diverse multi-disciplinary team, implementing care guidelines, and utilizing personal experience to support others. This position offers a salary range of £24,937 to £26,598 per annum (pro rata).

Qualifications

• Must have lived experience of homelessness and complex needs.
• Experience in maintaining comprehensive records.
• Training to NVQ level 3 or equivalent level of knowledge.

Responsibilities

• Support people with multiple complex mental health needs experiencing homelessness.
• Work collaboratively with a multi-disciplinary team.
• Implement NICE guidelines for integrated health and social care.

Skills

Lived experience of homelessness

Knowledge of Health and wellbeing issues

Experience in information analysis

Education

Training to NVQ level 3 or equivalent

Job description

Go back Gloucestershire Health and Care NHS Foundation Trust

Homeless Mental Health Peer Support Worker

The closing date is 24 August 2025

1 x Fixed Term contract/secondment opportunity for up to 6 months

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

This post is part-time 22.5 hours per week.

This is a very exciting opportunity to join a newly formed small team working with people experiencing homelessness with complex needs.

The team is currently made up of Nurses and Occupational Therapists, we work in partnership with CGL, P3 and Adult Social Care. We are looking to recruit a Psychologist, Psychology assistant and a Peer Support Worker to look at creative solutions to support people.

We are looking for a Peer Support Worker with lived experience that can work with individuals, the team and our partner organisations. We'd like you to bring your unique experience to the role to help us develop the team.

Main duties of the job

• To work as part of a team supporting people with multiple complex mental health needs who are also experiencing homelessness.
• Reporting directly to the team manager and under the professional supervision of the Peer Support Worker Lead.
• To work across systems within GHC and across organisation, including Housing, Adult Social Care (ASC), Change Grow Live (CGL) substance misuse service, and other relevant partners.
• To work in unconventional clinical environments (e.g. rough sleeper sites, supported housing, partner agency units, in the community etc) to deliver support to individuals with complex emotional needs.
• To work with direct partners, team, senior management, commissioners, and partners to implement NICE guidelines NG214 'Integrated Health and Social Care for people experiencing homelessness' within the Trust, the team and wider services.
• The role of peer support worker has been developed specifically for people who have lived experience of complex needs and homelessness.
• The successful candidate would be a highly valued member of the multi-disciplinary team, the PSW during the development phase will offer limited support and practical assistance to service users in order for them to regain control over their lives and their own unique recovery process.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st forProvider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

As a Health Care Assistant/ Support Worker you will be responsible for participating and assisting in the delivery of care / services to patients and service users as part of a Mental Health and Social Care Health Service. Health Care Assistant, Social Care Workers and other Healthcare Support Workers employed by the Trust are required to follow the guidance set out in Code of Conduct for Health Care Assistants/ Health Care Support Workers to provide safe and compassionate care of a high standard, and to challenge others who are not.

You will receive direct supervision and partake in reflective practice / training on a regular basis and be required to meet the Care Certificate standards. All successful applicants will also have the opportunity to discuss the prospect of undertaking a Level 3 Healthcare Support Worker Apprenticeship alongside their substantive post. This apprenticeship would include the Level 3 Diploma in Clinical Healthcare.

Person Specification

Qualifications

• Knowledge of Health and wellbeing issues, and training to NVQ level 3 or equivalent level of knowledge training and experience

Experience

• The post holder must have lived experience of homelessness and complex needs
• Experience of maintaining a comprehensive records
• Experience in information analysis and provision of statistical reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Health and Care NHS Foundation Trust

£24,937 to £26,598 a yearper annum (pro rata)