Homeless Housing Coordinator - remote

Pertemps; London; Hybrid; GBP 58,000; Full time

Job summary

Une entreprise de services de logement reconnue recherche un Coordonnateur de Logement pour les Sans-abri à Londres. Ce rôle hybride implique des responsabilités variées, y compris la gestion des cas pour des demandeurs potentiellement vulnérables, tout en améliorant les résultats pour ceux confrontés à l'itinérance. Les candidats doivent avoir une expérience pertinente dans les conseils en logement ou des associations de logement et être en mesure de fournir un service client de haute qualité. Postulez dès maintenant pour contribuer à des initiatives importantes tout en gérant un contrat de 3 à 6 mois.

Qualifications

• Expérience significative en gestion des cas d'hébergement avec des besoins complexes.
• Expérience avec les conseils ou les associations de logement exigée.
• Capacité à offrir un service client de haute qualité.

Responsibilities

• Fournir un service clientèle exceptionnel aux demandeurs d'asile et partenaires clés.
• Assurer un travail de cas d'hébergement spécialisé conformément à la législation.
• Contribuer à réduire le nombre de foyers vivant dans des logements temporaires.

Skills

Service à la clientèle

Gestion des cas

Collaboration

Job description

Homeless Housing Coordinator - hybrid
North London
£28.50 an hour Umbrella non-negotiable
3 to 6 month ongoing contract

The main responsibilities of the Homeless Housing Coordinator will include:

• To provide excellent customer service to homeless applicants and key partners.
• To provide specialist homelessness casework to households, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level – through effective and regular case work supervision, advice, guidance and support.
• Skilled use of all available homelessness prevention tools and collaborate with internal and external partners to improve outcomes for threatened with homeless/homeless applicants.
• Contribute to embedding safeguarding best practice across the wider Housing Advisory Service.
• Contribute to the overall service goal to reduce the number of households living in temporary accommodation by assisting them in challenging landlords & court possession orders.
• Contribute to the development of the Homeless Families & Singles’ Team and wider Housing Advisory Service

Requirements

1. Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs
2. Must have experience working in a council or housing association
3. Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
4. Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs

PLEASE NOTE: please apply if you are currently a Housing Options / Homelessness Officer for a council or Housing Associations

All Applications are monitored and qualified candidates will be contacted by phone call or email to be shortlisted

Closing date: Friday 11th July 2025

If you are interested in this position AND meet the requirements, APPLY NOW!