Homeless Families Team Assistant - Health Visiting

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading NHS healthcare provider in Manchester is seeking a reliable team assistant to deliver top-quality administrative support to a busy health visiting team. Candidates should be organised, methodical, and possess excellent communication skills. Responsibilities include data input on the EMIS System, liaising with health professionals, and maintaining accurate records. The ideal candidate will have the ability to work independently and collaboratively, ensuring confidentiality at all times.

Qualifications

• Organised and methodical with excellent communication skills and telephone manner.
• Ability to communicate at all levels while maintaining client/patient confidentiality.
• Investigative mind and self-motivation; able to work in a busy environment.
• Good eye for detail and understanding of confidential environments.
• Flexibility to support changing requirements of the service.
• Excellent interpersonal skills and experience communicating effectively with different audiences.

Responsibilities

• Collate and input data on the EMIS System.
• Liaise with health professionals, children's services and other agencies.
• Ensure all filing of manual and electronic records are kept up to date and accurate.
• Maintain client/patient confidentiality at all times.

Skills

Organisational Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Job description

Overview

Are you organised, methodical, with excellent communication and team workings skills? We require a helpful and reliable team assistant to provide a top class admin service for a busy health visiting team. We are looking for a candidate with a positive attitude, flexibility and ability to work with staff and service users under own initiative, but can also work as a team.

Responsibilities

• Collate and input data on the EMIS System.
• Liaise with health professionals, children's services and other agencies.
• Ensure all filing of manual and electronic records are kept up to date and accurate.
• Maintain client/patient confidentiality at all times.

Qualifications and Skills

• Organised and methodical with excellent communication skills and telephone manner.
• Ability to communicate at all levels while maintaining client/patient confidentiality.
• Investigative mind and self-motivation; able to work in a busy environment.
• Good eye for detail and understanding of confidential environments.
• Flexibility to support changing requirements of the service.
• Excellent interpersonal skills and experience communicating effectively with different audiences.

About the Trust and Context

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and a scale that supports extensive opportunities.

We bring together 10 hospitals and community services from across Manchester, Trafford and beyond, championing collaborative working and transformation, and encouraging our 30,000 workforce to pursue ambitious goals.

We have created a digitally enabled organisation to improve clinical quality, patient and staff experience, operational effectiveness, and innovation through the introduction of Hive, our Electronic Patient Record system launched in September 2022.

We are a major academic Research Centre and Education provider, with a robust infrastructure to encourage and facilitate high-quality research programmes. We are also embarking on our Green Plan to help make healthcare more sustainable.

At MFT, we foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protect health and wellbeing, and shape the future of our organisation together.