Homeless and Housing Options Caseworker - WDN06048

West Dunbartonshire Council; Clydebank; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Clydebank is seeking a full-time Homeless and Housing Options Caseworker. In this role, you will deliver high-quality housing options and homeless services to individuals facing housing problems. You'll manage a caseload, provide advocacy, and work with various agencies to support service users. Strong communication skills and relevant experience in public service are crucial for success. Benefits include up to 35 days annual leave and access to a pension scheme.

Benefits

Access to the Local Government Pension Scheme

Minimum 25 days annual leave, increasing to 35

Access to employee wellbeing support

Qualifications

• Relevant housing or other front-line public service experience is required.
• Experience in interviewing and working with vulnerable individuals.
• Working knowledge of homelessness legislation is essential.

Responsibilities

• Promote and deliver housing options and homeless service.
• Manage a housing options and homeless caseload.
• Liaise with agencies to provide support and practical assistance.

Skills

Communication skills

Customer-focused

Team-oriented

Ability to work under pressure

Job description

Job Description

PAY AWARD PENDING.

A full-time, permanent vacancy for a Homeless and Housing Options Caseworker has become available within our housing solutions team.

The successful candidate will be responsible for promoting and delivering a high standard housing options and homeless service to persons who have a housing problem or who are homeless or threatened with homelessness. Delivering front-line housing options advice, advocacy, and referral services, you will manage a housing options and homeless caseload and be responsible for the delivery of housing options and ensuring that homeless applications are comprehensively assessed in line with legislation, guidance, and within performance timescales.

You will liaise with a range of agencies to ensure that support, advice, and practical assistance are provided to all service users to enable them to prevent or resolve homelessness and maintain secure accommodation.

You should have relevant housing or other front-line public service experience, as well as experience in interviewing and working with vulnerable individuals with challenging issues.

You will have excellent communication skills, should be customer-focused, team-oriented, and have the ability to work under pressure.

A working knowledge of homelessness legislation is required, and an understanding of the issues around homelessness should be demonstrated.

Requirements

This post is considered a Regulated Role with Adults under the Protection of Vulnerable Groups (Scotland) Act 2020, and as such, membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

Note: The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which, for other purposes, are "spent" under the provisions of the Act. In the event of employment, any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

WDC was voted one of the top ten flexible employers and prides itself on providing flexible working to support work-life balance. In addition, there are benefits such as:

• Access to the Local Government Pension Scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing by a day each year up to 35 days, plus 8 fixed public holidays
• Access to employee wellbeing support, including occupational health and counseling services

We encourage you to apply and tell us about your experience and why you are the right fit for this role.

For more about West Dunbartonshire Council, visit here. Additional information on working with us can be found here.