Homecharge Operations Coordinator (FTC)

Pod; London; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

Join a leading company in electric vehicle charging as a Homecharge Operations Coordinator, focusing on installations and customer relations in London. You'll thrive in a flexible hybrid work environment with a strong community and support structure while contributing to a sustainable energy future.

Benefits

Access to wellbeing platform for family/friends

Flexible hybrid working model

Work abroad for up to 20 days per year

Salary Sacrifice EV Scheme and free Pod Point

Family & friend discount scheme

Generous parental and family leave

Pension scheme with 4.5% matched contribution

Life insurance covering up to 4x salary

Virtual GP provided by HealthHero

Discounted Gym Memberships

Qualifications

• Experience balancing and prioritizing multiple projects.
• Able to remain calm under pressure and make quick decisions.
• Technically minded and comfortable with data.

Responsibilities

• Planning & scheduling domestic chargepoint installations.
• Monitoring lead times and maintaining customer satisfaction.
• Building relationships with the Pod Point Field Team.

Skills

Project Management

Communication

Problem Solving

Job description

Social network you want to login/join with:

Homecharge Operations Coordinator (FTC), London

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Client:

Pod

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d76a1c10abec

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Description

Salary: up to 27k per annum | 6 month fixed-term contract

Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 240,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.

Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'

With our international expansion, we aim to transform the EV charging landscape not just in the UK, but now across Europe.

Our Ways of Working

We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. This team is currently spread out across the UK, therefore, operate mainly from home.

However, if required - our office address is 222 Gray's Inn Road, London, WC1X 8HB.

Join the EVolution:

The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper organised, a great communicator and an excellent problem solver you’ll be responsible for:

You’ll also be responsible for:

• Planning & scheduling multiple Domestic chargepoint installations within a set region at the same time
• Monitoring lead times whilst maintaining customer satisfaction
• Quoting for any additional works which may fall outside of our ‘standard installation’ package
• Managing the phone lines for any Domestic Operations enquiries
• Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised

Electrify us with your skills:
We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:

• Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
• Technically minded and able to pick up electrical jargon and systems easily
• Great at building relationships with customers and internal stakeholders
• Comfortable working with numbers and data

Perks that spark joy:

• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Salary Sacrifice EV Scheme and free Pod Point
• Family & friend discount scheme
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.

As one of the UK’s top EV charging providers, Pod is trusted by over 250,000 customers and powers more than 5 million miles every day. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future.

We’ve evolved from simply installing chargers to building a connected, intelligent charging network that supports homes, workplaces, and public spaces across the UK. We're the go-to for automotive giants like Mercedes-Benz, Hyundai, Jaguar Land Rover and BMW and support customers on the go through our partnership with Tesco. We're partnering with energy leaders Centrica and EDF and collaborating with Taylor Wimpey, Redrow and Barratt Developments to grow EV charging infrastructure in new homes.

Our smart charging solutions don’t just serve drivers; they help balance the grid, reduce energy costs, and make clean energy more accessible to everyone.

Pod offers a supportive, inclusive environment where collaboration, care, and ambition go hand in hand. Whether you’re helping a customer install their first home charger or designing the next generation of smart charging tech, you’ll be part of a team that’s driving real change.

As the UK accelerates toward net zero, Pod is building the infrastructure, and the team, to power that future. People who care, who innovate, and who want to be part of something bigger. If you’re looking for a career with purpose, a team that supports you, and a company that’s shaping the future of energy, Pod might just be the place for you.