Home Visits Optical Assistant

Specsavers; Wednesbury; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Company car or car allowance

Monthly bonus

28 leave days

Specsavers Perks

Eye and ear care discounts

Contributory pension

Job summary

Specsavers Home Visits is seeking an experienced Optical Assistant to join our domiciliary team. You’ll visit patients in their own homes, delivering high-quality optical care and outstanding customer service while building meaningful relationships.

Role offers a Monday to Friday schedule (no weekends) from 8:30 to 17:30, with a starting salary of £26,853 per annum, a company car or £3,000 car allowance, and clear progression toward Dispensing Optician qualifications.

Qualifications

• Experience in optics and eye care services.
• Excellent customer service and relationship-building.
• Strong communicator and team-oriented.

Responsibilities

• Support patients through their eye care journey in patients' homes.
• Deliver excellent customer service and compassionate care.
• Assist with frame selection and dispensing (full training provided).
• Work closely with a small, supportive team.
• Travel across Stoke, Crewe, Stafford and surrounding areas.

Skills

Optics experience

Customer service

Communication

Team player

Full UK driving licence

Job description

Are you an experienced Optical Assistant with a passion for customer care, looking for the next step? Would you love a role where you can make a difference to people's lives - all while enjoying your weekends off?

If so, this could be the perfect opportunity for you.

The team

Specsavers Home Visits are seeking a highly motivated, friendly and reliable Optical Assistant to join our growing domiciliary team.

As a Home Visits Optical Assistant, you’ll be visiting patients in their own homes, supporting the delivery of a high-quality, professional optical service to those who are unable to visit stores. This is a rewarding and varied role and is ideal for someone who enjoys building relationships and delivering outstanding customer service. We are a small team, who support and encourage each other every day.

What you’ll be doing

• Supporting patients through their eye care journey in their own homes
• Delivering excellent customer service and compassionate care
• Assisting with frame selection and dispensing (full training provided if needed)
• Working closely with a small, supportive team
• Travelling across Stoke, Crewe, Stafford and surrounding areas

What we’re looking for

You’ll ideally have:

• Experience in optics
• A passion for helping people and delivering exceptional service
• Great communication and relationship-building skills
• A positive, team-focused attitude
• A full UK driving licence is essential

What is in it for you?

• Working Hours: Monday to Friday - no weekends - 8.30am to 5.30pm - 40 hours per week
• No Bank Holidays
• Salary: Starting salary is £26,853 per annum
• Career progression - Clear pathway into management, full support for Dispensing Optician Qualification. We are a business that values long term growth and internal progression
• Company car or car allowance of £3,000 per annum (conditions apply)
• Monthly bonus on top if your salary, meeting your targets you could earn £85-£500 a month with uncapped potential for high performers. Your performance matters - and it pays off
• 28 leave days (20 days annual leave plus 8 Bank Holidays & 1 extra day for Birthday
• All Great Place To Work benefits apply
• Access to Specsavers Perks
• Specsavers perks - discounts high street retailers
• Employee eye and ear care discounts
• Contributory pension

If you’ve got all these skills,