HoME Project Worker (Mental Health & Wellbeing Service)

LinkLiving; Bathgate; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

35 days holiday

Pension scheme

Healthcare plan

Employee assistance programme

Cycle to work

PVG paid by employer

Car leasing via Salary Exchange

Job summary

LinkLiving is seeking a dedicated support worker to provide practical and emotional assistance to tenants within its HoME service. You will work closely with Housing Officers and the Mental Health & Wellbeing Services team to help individuals maintain stable tenancies and improve wellbeing.

The role emphasizes trauma-informed practice, building trusted relationships, and coordinating with voluntary and statutory partners to address complex needs.

Qualifications

• Experience supporting clients with complex needs.
• Strong communication skills across written, verbal, and digital channels.
• Ability to work flexibly in a trauma-informed, person-centered approach.

Responsibilities

• Provide practical and emotional support to tenants referred to the service.
• Help tenants maintain their homes and work with Housing Officers.
• Collaborate with multiagency teams to address tenancy-related issues.
• Deliver individually tailored one-to-one support focused on safety and wellbeing.

Skills

Empathy

Communication

IT literacy

Teamwork

Adaptability

Non-judgemental attitude

Education

General education

Job description

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff.

It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives.

We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes
• The Service

LinkLiving’s HoME service (Help on Managing Everything) provides an intensive housing management service to Link Housing Association tenants who are struggling to maintain their tenancies.

The Job

The purpose of the job is to provide practical and emotional support to people who have been referred to the service who’s condition of property requires specialist support. Through building positive relationships with tenants, you will work with them to maintain their home, working closely with Housing Officers as well as the wider Mental Health & Wellbeing Services team. You will be responsible for the provision of individually tailored one to one support. The service you provide will focus on the safety and well-being of clients creating a supportive environment which to address the issues they are experiencing with their tenancy. This role will require a high level of multiagency working.

About You

• You’ll be someone with a good standard of general education.
• With a genuine understanding of the challenges faced by individuals with complex needs, you will have experience supporting clients with a range of issues and demonstrate a strong grasp of the skills required to live independently.
• Your positive, can-do attitude will shine through in your hands-on approach to providing practical support, while your non-judgemental mindset and commitment to embracing diversity will be at the heart of how you work.
• You’ll bring excellent communication skills—written, verbal and digital—and be comfortable using IT systems, including online client management platforms.
• You will have knowledge of available grants and resources for individuals on low incomes.
• Adaptability is key, as is the ability to build meaningful relationships and partnerships with other voluntary and statutory organisations.
• You’ll be a proactive team player who can work openly and honestly within a team setting, while also being confident in prioritising and managing both your own workload.
• Reflective practice will be important to you—you’ll welcome feedback and support to ensure continuous improvement in your work.

What’s in it for you?

Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ serviceopportunity to buy and sell holidayenhanced company sick and family friendly payaccess to paid SVQ qualifications and a wide range of learning and development opportunitiesfunded Disclosure Scotland and Scottish Social Services Council membershipsdefined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution optionsaccess to a Salary Exchange car leasing scheme, subject to the terms of the scheme life assurance scheme providing death in service benefitshealthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other servicesemployee assistance programme for employees and their immediate household dependants to support health, mental and financial well‑beingaccess to purchase annual corporate clothing vouchersannual flu vaccinationaccess to a credit union savings and borrowing scheme cycle to work scheme

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.

Further Information

Interested? If you have any questions about the role, please email [e-mail] and we can arrange for someone from the service to call you for an informal chat. To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk