Home First Support Worker

Suffolk County Council; Ipswich; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local government authority in Ipswich is seeking a dedicated Reablement Home First Support Worker. This role involves supporting individuals to live independently in their homes. No experience is required as comprehensive training and support will be provided. The ideal candidate will be compassionate and self-motivated, with a commitment to promoting wellbeing. Benefits include paid travel, enhanced pay rates for Sundays, and access to various support services.

Benefits

Paid mileage and travel time

Access to the Local government pension scheme

Refer a friend bonus up to £100

Qualifications

• Self-motivated, caring, and passionate person.
• Willingness to travel and hold a valid driving license.
• Ability to engage with customers and family carers.

Responsibilities

• Create and maintain positive relationships with customers and family carers.
• Promote health, wellbeing, and independence to the customer.
• Assist customers with dignified and intimate personal care needs.
• Track customers' progress against care plans.

Job description

Suffolk County Council's Home First service provides short term reablement care and support to help people stay independent within their own home.

As a self-motivated, caring, and passionate person who shares the same care and dedication as we do, you will join our teams across the county as a Reablement Home First Support Worker.

No experience is required.

To help you be successful in the role, you will receive a thorough induction, in-depth training and full support from your team to grow your skills and development.

You will also have the option to complete a fully funded level 2 qualification in Health and Social Care to advance your career in Health and Social Care.

In this role you will:

• create and maintain positive relationships with customers and family carers
• promote health, wellbeing and independence to the customer
• develop the independence of customers through care plans / short term enablement plans
• provide general advice and guidance to customers to help them to make informed choices
• at times, assist customers with dignified and intimate personal care needs
• engage with customers, family carers and others
• promote alternative ways to meet and maintain their long-term needs
• promote a range of services to help people live independently and safely at home
• track customers' progress against care plans
• complete records for the ongoing review process.

Benefits

• paid mileage and travel time, and for bank holidays
• enhanced payrates for Sundays paid at time and one fifth per hour
• access to the Local government pension scheme
• access to a suite of wellbeing support, childcare vouchers, high street discounts and much more
• refer a friend bonus up to £100 (terms and conditions apply).

Travelling requirements for your role

We positively encourage the use of technology to communicate and engage, but in this role, you will need to travel, so you must either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means. If you need a reasonable adjustment due to a disability (to meet the travel requirements of this role), please speak with the contact detailed below.

To find out more

For an informal discussion about this role, please contact the Staffing and Development Team by calling 01473 29630 or emailing: [e-mail]

How to apply

Please read the relevant Job and Person Profile before you apply for this job:

• Support Worker Job and Person Profile (Word) or
• Bank Support Worker Job and Person Profile (Word)

Please see choose from the following options when applying for this role:

Option 1: Please click apply and ensure you attach a copy of your CV when asked to add attachments in the application form.

Option 2: Please click apply and upload a document with information about yourself and what attracted you to this role.

Closing date: 11.30 pm, 31 October 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.