Home Delivery Driver

Neptune; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Neptune seeks Home Delivery Specialists (Class 1 Drivers) to deliver design-led products with care and professionalism. You will ensure a great customer experience through your warm demeanor and commitment to excellence. This role involves safe vehicle operation and teamwork, providing a chance to join a supportive and passionate team.

Benefits

Generous Holiday Allowance

Life Assurance

Company sick pay

Enhanced maternity and paternity leave

Cycle to work scheme

Generous new item and outlet discounts

Discounted gym membership

Your birthday day off

Day off if you become a Grandparent

Two paid volunteer days a year

A week off to celebrate a life event

Refer a friend scheme

Long service holiday allowance increase

Training Workshops

Qualifications

• Full, clean UK driving licence with Class 1 or Class 2.
• Strong track record of safe driving.
• Warm, professional approach to customer service.

Responsibilities

• Deliver and install Neptune items within customers' homes.
• Operate delivery vehicles safely and carry out daily vehicle checks.
• Perform risk assessments at delivery sites.

Skills

Communication

Problem Solving

Empathy

Attention to Detail

Job description

At Neptune, we're building something truly special - not just in our beautiful, design-led products, but in the care, quality and passion we put into delivering them. We believe in doing the basics brilliantly and bringing a personal, human touch to every stage of the customer journey. We're looking for warm, professional and reliable Home Delivery Specialists (Class 1 Driver) to join our dedicated distribution team.

As a Home Delivery Specialist, you're more than just a driver. You're a trusted face of Neptune - delivering not only our products, but a lasting impression. With every delivery, every conversation, and every carefully placed piece of furniture, you'll ensure our customers feel looked after and genuinely delighted.

What You'll Be Doing

• Deliver and install Neptune items with care, empathy, and precision inside customers' homes across the country
• Operate delivery vehicles safely and responsibly, carrying out daily vehicle checks
• Use equipment and techniques to safely load, unload and move heavy furniture items
• Perform risk assessments at each delivery site and resolve issues when they arise
• Use handheld devices to complete delivery records accurately and efficiently
• Keep your vehicle clean and organised, both inside and out
• Communicate confidently and professionally with customers and colleagues
• Follow all company policies and safety standards
• Be a proud ambassador for Neptune in your conduct, presentation and attitude
  
  

Who We're Looking For

This isn't just a job - it's a chance to be part of a passionate, supportive and forward-thinking team. You'll be a naturally warm, helpful individual with a professional approach to customer service and a respect for the homes you visit. You will also have great communication and problem solving skills, with a calm and focused mindset when things get busy. You'll share our values of quality, service, and integrity, and take pride in every delivery, big or small. You must also have a full, clean UK driving licence with Class 1 or Class 2 and a strong track record of safe driving.

Hours of work are a minimum of 40 hours per week over 4 days covering Monday to Saturday and includes 2 nights stay away per week. Salaries are competitive alongside with bonuses.

Benefits We Can Offer You

• Generous Holiday Allowance
• Life Assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Generous new item and outlet discounts
• Discounted gym membership
• Competitive salary
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• Two paid volunteer days a year
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops
  
  

Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.

We are a growing business that encourages our people to grow with us. Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.