Home Delivery Driver

TN United Kingdom; Romford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the UK is seeking a Home Delivery Driver to deliver groceries to customers' doorsteps. The role involves ensuring timely deliveries, maintaining vehicle standards, and providing excellent customer service. The ideal candidate will have a valid driving license and a passion for customer satisfaction.

Benefits

Discount card – 10% off at Sainsbury’s

Free food and hot drinks

Generous holiday entitlement

Pension matching contributions

Shopping discounts on various services

Wellbeing support including Employee Assistance Programme

Qualifications

• Must be over 18 and have held a full UK/EU driving license for at least 12 months.
• Experience in driving large vehicles in various conditions.
• Comfortable using digital tools and moving shopping containers up to 15KG.

Responsibilities

• Deliver groceries to customers' doorsteps on-time and in great condition.
• Complete checks to ensure the van is organized and roadworthy.
• Assist customers with questions and substitutions.

Skills

Customer Service

Driving

Problem Solving

Job description

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• Driving a 3.5 tonne van to deliver groceries to our customers' doorsteps, on-time and in great condition.
• Completing checks to ensure the van is organized, clean, roadworthy, and that delivery cases are secure before getting out onto the road to drive safely in a variety of locations and conditions.
• Serving our customers brilliantly, supporting with any questions and substitutions, and keeping them aware of any delays.
• Building great knowledge about our products, services, and promotions to help provide recommendations.
• When not out making deliveries, assisting across the store as needed.

What makes a great Sainsbury’s Colleague:

• Friendly and welcoming with a genuine enthusiasm for helping customers and providing the best doorstep experience.
• Proficient in driving a large vehicle in different locations, from busy residential streets to narrow country lanes, and delivering to various residential properties.
• Happy working in a fast-paced, physical, and high-energy environment, using initiative to solve problems—often on your own but also thriving as part of a team.
• Always ready to work flexibly and productively across the store when needed; fully trained in various skills with opportunities to learn, develop, and try new things.
• Comfortable learning to use new digital tools and technology, and capable of moving shopping containers up to 15KG.

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
• Free food and hot drinks – provided for colleagues in all our stores.
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave.
• Pension – we’ll match between 4-7.5% of your contributions.
• Sainsbury’s share schemes – buy shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
• Wellbeing support – including free access to our Employee Assistance Programme, a confidential service offering support and guidance on various issues.

Please note that vacancies may close quickly, so we encourage early applications.

Working in our stores:

Our stores are fast-paced environments where no two days are the same, and food is our passion. They are at the heart of the community, providing value, quality, and service. As a Home Delivery Driver, you'll be the key to delivering the online shopping experience our customers expect.

• You must be over 18 and have held a full UK/EU driving license for at least 12 months with no more than 6 points.
• You will complete an online driving risk assessment during your interview, followed by a driving assessment if successful.
• You must have the Right to Work in the UK.

An inclusive place to work and shop:

We are committed to being an inclusive retailer, where every colleague can thrive and every customer feels welcome. We offer various support and development opportunities, celebrate diversity, and aim to remove barriers to inclusion. If you need reasonable adjustments during the application or interview process, please let us know.