Home Delivery Driver

Spider Web Recruitment; Norwich; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading mobility solutions company is seeking a committed Home Delivery Driver to provide exceptional service while delivering mobility scooters. The ideal candidate will need a full clean UK driving licence, strong customer service abilities, and be physically fit to manage the delivery of larger equipment. The role requires flexibility in working hours, including early starts and occasional overnight stays, with a salary range of £35,000-£45,000 per annum.

Benefits

Competitive salary

23 days holiday + bank holidays

Employee assistance programme

Qualifications

• Full, clean UK driving licence required.
• Experience with delivery and customer service is essential.
• Ability to handle larger equipment safely.

Responsibilities

• Safely deliver scooters across the UK.
• Perform handovers with vulnerable clients respectfully.
• Conduct product demonstrations upon delivery.

Skills

Customer service skills

Physical fitness

Driving skills

Job description

Home Delivery Driver - We're looking for a committed and personable Home Delivery Driver, located close to our Lowestoft Head Quarters in this full-time, permanent position. This role goes beyond driving as it requires the delivery of exceptional customer service and advice to every client when delivering their mobility scooters.

Why Scooterpac?

We are revolutionising mobility with world-first inventions and cutting-edge products. From ultra-lightweight wheelchairs to high-performance mobility scooters, we are dedicated to transforming the way people move - one mile at a time. Our commitment to providing a first-class experience for our customers extends beyond our innovative products to our exceptional customer service.

Fantastic company benefits include:

- Competitive Salary: On offer is a competitive salary of £35,000- £45,000 per annum

- Holiday: 23 Days per annum, plus Bank Holidays

- Employee extras such as: On the road meal expenses, an Employee Assistance Programme, Profit sharing scheme after passing probation

About the role:

We're looking for a Home Delivery Driver who can offer far more than just excellent driving skills. You'll be a key representative of our brand, delivering scooters to both retail partners and directly to our end users - many of whom are elderly or have limited mobility. Working hours for this role will be varied due to delivery schedules across the UK.

Main duties and responsibilities:

- Safely deliver scooters across the UK to both retail and private customers.

- Carry out clear, respectful handovers, particularly with vulnerable or elderly clients.

- Load and unload bulky equipment safely - physical fitness is essential.

- Conduct product demonstrations to customers upon delivery.

- Represent the brand professionally, maintaining high standards and accurate records.

- Work flexibly, including early starts, late finishes, overnight stays, and basic vehicle/product checks.

About you:

As our new Home Delivery Driver, will hold a full, clean UK driving licence and are confident driving long distances in a van. You'll live within an hour of Lowestoft and will be comfortable with regular visits to our HQ. You will need to be physically fit and capable of handling larger equipment, and you'll approach every delivery with care and professionalism. With exceptional customer service skills, you will communicate clearly and respectfully, especially with vulnerable or elderly customers - patience is key. You will need to be flexible with your schedule, you're prepared for early starts, long days, and occasional overnight stays - always taking pride in leaving a positive, lasting impression.

We would love to hear why you are motivated to apply for our Home Delivery Driver role and how do your skills/experience make you suitable for this role? Please do let us know along with forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

No recruitment agencies, please

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Additional keywords: Delivery Driver, Home Deliveries, Customer Service, Home Delivery Driver, Van Driver, Professional Delivery Driver, Customer Service,Customer-Focused, Multi-Drop,Home Mobility Product Installer, Product Delivery and Setup Driver

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