Home Connections Coordinator

Abri Group; Eastleigh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading housing provider, Abri Group, is looking for a Home Connections Coordinator in Eastleigh. The role involves coordinating the lettings process and providing excellent customer service. Ideal candidates will have a passion for helping people and a strong desire to meet organizational targets.

Qualifications

• Service-oriented attitude and passion for helping people.
• Ability to work as a team player.
• Self-motivated and confident.

Responsibilities

• Coordinate and administer the end-to-end lettings process.
• Ensure efficient customer-focused service for letting and exchanges.
• Manage garage stock for maximum occupancy and profitability.

Skills

Customer Service

Teamwork

Administration

Coordination

Job description

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This range is provided by Abri Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We're looking for a Home Connections Coordinator to join the Home Connections Team. This is a permanent role based inEastleigh.

As a Home Connections Coordinator, you will be responsible for the effective and efficient co-ordination and administration of the end-to-end lettings process. To provide a customer focused and efficient administrative service to the letting and mutual exchange processes, as well as coordination of our garage stock to drive maximum occupancy and profitability.

It’s important that our customers receive a high-level lettings service, and you have a service-orientated outlook and attitude. You will need to be a team player and portray a passion for helping people and a desire to makea difference.

If you’re confident, self-motivated and have a drive to exceed personal, team and organisational targets, as well as passionate in delivering excellent customer service this may be the job for you!

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
• We’re investing in our communities, to address local issues and create opportunities for everyone
  
  

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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