Home Care Commerce Manager UKI

ENGINEERINGUK; Kingston upon Thames; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the consumer goods sector is seeking a Home Care Commerce Manager to drive eCommerce strategies and shopper marketing initiatives in the UK. The ideal candidate will possess strong project management skills and a deep understanding of the UK retail landscape. This role involves collaboration with various teams to ensure effective execution of growth plans across multiple channels, with a focus on delivering impactful consumer experiences.

Benefits

Competitive salary

Annual bonus

Subsidised gym membership

Discounted staff shop

Shares

Qualifications

• Proven experience in commercial and category/marketing roles.
• Strong project management skills.
• Experience in eCom innovation.

Responsibilities

• Manage eCommerce and Retail Execution projects for Home Care.
• Collaborate with sales and marketing teams for strategy execution.
• Track and analyze performance of digital commerce initiatives.

Skills

Communication

Project Management

Relationship Management

Data Analysis

Job description

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Employer Unilever Location Kingston Upon Thames, England, United Kingdom Salary Competitive Closing date 15 Jun 2025

View more categories View less categories Sector Sales and Business Development Role Manager Contract Type Permanent Hours Full Time

Job Title: Home CareCommerce Manager UKI

Location:Kingston

Reports to:Home Care Senior Commerce Manager UKI

Scope: UKI

Terms & Conditions: Full time, UK-based, office minimum 2 days per week

CATEGORY/FUNCTION/TEAM INTRODUCTION

The DMC team integrates Digital Marketing, Media, Retail Media, e-Commerce and Shopper Marketing, seeking to bring the best consumer experiences for our brands in Home Care. Ourkey missionisto be Unilever's fully integrated growth driving acceleration engine that drives our brands to be unmissable through planning and delivery of world class Digital Marketing, Media, Digital Commerce and Shopper Marketing.

JOB PURPOSE

The Commerce Manager looks after eCommerce and Retail Execution (shopper marketing) projects for Home Care in the UK, with an approx. 70/30 split. You will be an eCom pro, responsible for landing the strategy and pushing for growth, whilst getting to also lead on shopper marketing initiatives for our 5 brands: Persil, Cif, Domestos, Comfort and Surf.

To succeed in this role, you need a strong understanding of the UK retail landscape and know what it takes to ensure Unilever's brands can be visible and impactful at the key digital touchpoints on the shopper journey to purchase.

The role works closely with the sales/category/marketing teams and DMC team, working on the category's growth plans for the UKI cluster and to guarantee their perfect execution, across all Commerce channels, customers and levers (Omni, Value Channel, Pure Players, Quick Commerce | Portfolio, Content, Supply Chain, Media...). You will report into the Senior Commerce manager.

RESPONSIBILITIES:

• eCom Strategy & Planning:

• Ensure that customer plans (assortment, promotion, taxonomy...) are compliant with the recommendations of Europe team and aligned to the UKI strategy.
• Control and enable ruthless execution of the plan by the sales, the retail media and Content team (big bet launch; COTC availability and visibility...).
• Deep collaboration with the DMC to pioneer on the digital landscape, especially around social, influencers, shopper marketing and retail media

• eCom Execution, Financial and Market Share Tracking:

• Monthly report channel performances with deep insights and performance understanding.
• Track and analyse the performance of digital commerce initiatives, using data to drive continuous improvement and inform future strategies.

• eCom Core Profitable Portfolio Readiness & Optimization:

• Enable the adaptation of the innovation to match online requirements.
• Ensuring the development of a portfolio tailored to the needs of the various eCommerce channels following insights from Digital Net Revenue Management analysis.
• Coordinate the certification of Unilever portfolio for online requirement (ISTA 6, FFP...) with the global teams and UK.
  

• Shopper Marketing c30% of role

• Develop and execute shopper marketing strategies across Homecare projects: Create programs to drive traffic & engagement for our brand launches
• Collaborate with cross-functional teams: Work closely with Brand Marketing and retail execution teams to align on goals and strategies, guiding with the homecare strategies
• Coordinate with DMC team, collaborating on activation plans
• Partner with eCommerce counterparts to create holistic plans that complement overall campaign objectives

• Cross-functional Collaboration:

• Work closely with marketing, sales, and supply chain teams to ensure cohesive and effective digital commerce strategies.
• Collaborate within DMC Commerce and Media teams to elevate holistic and iterative instore and performance marketing planning, execution and optimization across Pureplay and Omni retail media, and bricks & mortar stores.
• Ability to take social-first and influencer-first strategy for DMC and deploy in eCom activity

WHAT YOU NEED TO SUCCEED

Experience and skills:

• You will need to be an excellent communicator, have strong project management skills
• Proven experience in commercial and category/marketing roles.

• Excellent relationship management skills, with the ability to collaborate effectively with agencies and cross-functional teams.

• Measurement and continual improvement mindset, with the ability to analyse data and insights to inform strategic decisions.

• Excellent communication and organizational skills.

• A proactive approach, able to own and steer your own agenda.
• Ideally experience in eCom innovation and a demonstrable passion for making this happen

Key UL Behaviours:

• A bias for action, able to own and steer your own agenda.

• Unilever business acumen, understanding how digital marketing and eCommerce fits into the bigger picture.

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

NOTES

About Unilever

Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry's, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That's why our purpose is 'to make sustainable living commonplace'

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You'll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.

Recruitment Fraud

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate.

How is Unilever tackling this?

Many of Unilever's recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Company

Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts. The personal contribution you make means you feel good about what you do and proud that you have a career with a higher purpose. Be empowered to make a positive impact, by bringing your purpose into action.

Be a force for good. Unleash your curiosity and pioneering spirit to make our business win and grow. Use your confidence to challenge the status quo for the better, while you learn, grow and make a positive impact .

"Diversity & Inclusion is one of the things that we want Unilever to be famous for.

This means making sure our business is fair, attracting and retaining

the very best talent and helping them unlock their full potential."

Dove, Lipton, Ben & Jerry’s, Magnum, Lynx, Knorr, Surf. Our world-famous brands are totally different – and as people, so are we. Be surrounded by individually different but like-minded people who share your values, commitment and desire to start or pursue a career across different cultures and levels of seniority where you do good things every day. Bring your real self to work, here we combine our differences to achieve greater things.

Develop into your best self. Get inspired by leaders and peers and create life-shaping experiences for yourself. Unilever offers an inspirational working environment where you will be mentored and nurtured by bright minds and purpose-led leaders. Use your skills and knowledge, and the tools we provide you to experience all that Unilever can offer across brands and around the world. You have the ability to craft a flexible – and global – career.

Our policies & flexible working

At Unilever, we have a range of market-leading, family-friendly and flexible working policies, which enable our employees to balance their day-to-day responsibilities.

These policies and practices include:

• Agile working, which gives employees the possibility to work remotely and flex their own hours, whilst ensuring business needs are met.
• Flexible working arrangements including, but not limited to, part-time and job share opportunities.
• Enhanced leave policies - all employees taking maternity or shared parental leave have up to 16 weeks’ paid leave and some eligible employees can have up to 39 weeks’ paid leave. In addition, our Maternity & Paternity Services portal provides online resources to support employees at all stages of parenthood, as well as tailored guidance for line managers.
• Practical support including, nursery benefits and back-up care for parents and carers.
• A constant focus on wellbeing for employees, including regular health checks, mental health support and our Employee Assistance Programme.

We have a strong culture of mentoring, training and learning across the organisation, with a range of resources and initiatives available:

• Mentoring and coaching
• Leadership and general business skills training, including unconscious bias
• Learning for all, via access to internal and external resources
• Workshops which support personal and team development.

Our ambition: unlocking talent through disability inclusion

The World Health Organization estimates that there are one billion people in the world currently living with a disability. That’s about 15% of the global population, or 1 in 7 of us. And the statistics suggest that people living with disabilities are among the most marginalised populations in the world in terms of employment and educational opportunity.

Removing the barriers facing people living with disability is a priority for our business. It isn’t just the right thing to do – we believe that creating equality of opportunity will unlock a huge pool of talent. It also gets to the heart of the ambition to ‘leave no one behind’ – and could contribute to the five Sustainable Development Goals which explicitly reference disability and to the wider sustainable development agenda.

In 2018, we set ourselves global commitments to achieve by 2025:

• to be the number one employer of choice for people with disabilities, and
• to increase the number of employees with disabilities to 5% of our total workforce.

These are ambitious targets. They involve transforming the way we recruit and train our people. And they mean adapting both the way we work and our workplaces, so that we can support people with disabilities to reach their full potential.

"We cannot be an inclusive organisation unless we ensure that we have created the conditions

and the culture for people with a disability to thrive."

We are keen to find out about your talent, and offer the support you need.

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