Home Care Assistant

Hales Home Care; Felixstowe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care provider in Felixstowe seeks dedicated Home Care Assistants to support individuals in their homes. Success in this role requires a passion for helping others, excellent communication skills, and reliability. The position offers flexible hours, training, and a competitive benefits package including a mileage allowance and a referral bonus. Join us to make a positive impact in your community.

Benefits

Generous mileage allowance

Referral bonus

Access to discounts via Blue Light Card

Pension scheme and paid holidays

Qualifications

• Right to work in the UK.
• Full UK driving licence with access to your own vehicle.

Responsibilities

• Support people with personal care tasks.
• Assist with medication administration.
• Prepare meals and help with shopping and household tasks.
• Provide companionship and emotional support.

Skills

Passion for helping others

Good communication skills

Reliability and honesty

Experience in care or customer service

Job description

Overview

Start a rewarding career in care with Hales Home Care Ipswich. At Hales Home Care, we know that great care starts with great people. Whether you're new to care or looking for a fresh start, we offer a rewarding career with job security, flexible hours and clear paths for progression. We are looking for kind, reliable and caring individuals to join our team as a Home Care Assistant / Care Worker / Carer in Felixstowe. If you’re ready to support your local community and make a real difference in the lives of the people we care for, we’d love to hear from you!

Shift patterns: 7am-2pm, 3pm-10pm, 7am-10pm. Other shift patterns and non-regular bank work may be available.

Responsibilities

• Support people to live safely and independently in their own homes by assisting with personal care (washing, dressing, toileting).
• Support with medication administration.
• Prepare nutritious meals and assist with shopping and light household tasks.
• Provide companionship and emotional support.

Requirements

• Right to work in the UK — unfortunately, we are unable to offer Tier 2 sponsorship at this time.
• Full UK driving licence with access to your own vehicle.

What makes a great Hales Care Assistant

• Passionate about helping others.
• A team player with good communication skills.
• Reliable, honest and dedicated to delivering high quality care.
• Experience in care, hospitality, retail, or customer service (not essential).
• Shares our values – committed to positive change, trust, professional excellence and delivering personalised care.

Tools, training and progression

• Smart tech – mobile app for logging visits and care updates.
• Career advancement including fully funded qualifications and apprenticeships.
• Paid induction and ongoing training and development.
• Flexible and guaranteed hours – full or part time, mornings, evenings or weekends to suit your lifestyle.

Benefits

• Generous mileage allowance at 30p per mile.
• Up to £517 Refer a Friend bonus for you and your friend.
• Early Pay access with Hastee.
• Free Blue Light Card – exclusive discounts at over 15,000 retailers.
• Reward and recognition schemes: Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards.
• Enhanced bank holiday rates.
• Cycle and car salary sacrifice schemes.
• Well-being support – therapy sessions, 24/7 helpline, health app.
• Pension scheme and paid holidays.
• Free uniform and PPE.

About us

Since 1999, Hales Home Care has been delivering personalised, tech-enabled care to vulnerable people across the UK. We’re proud to support our communities with compassion, professionalism, and innovation.

Please note the role is subject to an enhanced DBS check and reference verification.