Home-Based Service Engineer - South UK & Wales (Training)

NRGTech Talent Solutions Ltd; West of England; Remote; GBP 43,000 - 47,000; Full time

Job summary

NRGTech Talent Solutions Ltd is seeking a Service Engineer to support customers in the South of England and South Wales, with a base salary of £43,000–£46,500 plus overtime and an OTE around £50K+. The role involves home-based work in the South, deputising across the Dealer Network and internal teams.

The successful candidate will have a mechanical and/or electrical engineering background, strong troubleshooting skills, and the ability to read schematics and drawings, with travel across the UK

Qualifications

• Practical, technically minded engineer with strong problem-solving skills and a customer-focused approach.
• Electrical, mechanical and pneumatic knowledge is essential.
• Strong IT skills and ability to interpret diagnostic data.
• Ability to read engineering drawings and electrical schematics.

Responsibilities

• Provide technical support to Dealer Network and customers.
• Develop, coordinate and deliver technical training programmes for Dealer Network and internal teams.
• Diagnose and resolve technical issues, escalate to HQ Support when necessary with detailed descriptions.
• Communicate issues and solutions across the UK Technical Team and produce technical bulletins.
• Support new projects from pre-installation through commissioning, ensuring installation to standards.
• Provide ongoing technical support to Dealers and customers post-installation.
• Translate customer requirements into technical solutions and liaise on installation plans.
• Deliver training to customers to maximise machinery functionality and benefits.
• Maintain accurate project documentation and reporting in line with company requirements.
• Assess risks and ensure compliance with QHSE standards.
• Travel throughout the UK and stay away from home when required.

Skills

Mechanical engineering

Electrical engineering

Troubleshooting

Reading drawings

Electrical schematics

IT skills

Customer-focused

Documentation & reporting

Teamwork

Travel flexibility

Education

Mechanical and/or Electrical engineering degree

Job description

NRGTech Talent Solutions Ltd is seeking a Service Engineer to support customers in the South of England and South Wales, with a base salary of £43,000–£46,500 plus overtime and an OTE around £50K+. The role involves home-based work in the South, deputising across the Dealer Network and internal teams.

The successful candidate will have a mechanical and/or electrical engineering background, strong troubleshooting skills, and the ability to read schematics and drawings, with travel across the UK