Home Administrator

Balhousie Care Group; Forfar; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Company Pension Scheme

Colleague Discounts

WageStream – pay on demand

Wellbeing Support

Colleague recognition

Personal development

Blue Light Card

Refer-a-friend bonus

PVG application paid

Flexible schedules

On-site parking

Free uniform

Job summary

Balhousie Care Group is seeking a Home Administrator to support the care home’s management team and ensure efficient administration. You will handle databases, recruitment onboarding, and payroll while assisting the Home Manager with financial and HR duties.

The role requires strong communication, a proactive approach, and the ability to deliver excellent customer service across face-to-face, phone and email interactions. PVG checks and UK work authorisation are required.

Qualifications

• Experience in a similar administrative role is desirable but not essential.
• Excellent written and verbal communication skills.
• Able to deliver great customer service and handle a variety of people.
• Able to manage multiple tasks, work under pressure and use initiative.

Responsibilities

• Provide comprehensive administrative support to the care home team.
• Assist with finance and HR matters and maintain databases.
• Support recruitment, onboarding and payroll processes.
• Collaborate with the Home Manager to ensure smooth daily operations.

Skills

Communication

Customer service

Multi-tasking

Tools

MS Office

Job description

About the Role:

Make a rewarding difference in people's lives every day with BCG!

Whether you are new to the care sector or have experience, working within a BCG care home can be incredibly fulfilling.

As a Home Administrator, you will work at the very heart of the home, providing comprehensive administrative support that enables our teams to focus on delivering the quality of care that our residents deserve. You’ll be a vital part of the home’s management team, assisting the Home Manager with finance and HR matters. This includes managing databases, assisting with recruitment and onboarding, and payroll responsibilities.

This is an excellent opportunity that offers a varied and busy workload with no two days being the same.

About You:

You will have experience in a similar administrative role, ideally within the care sector, though this is not essential. You will be an excellent communicator, both written and verbal, and proficient with MS Office applications.

Providing great customer service is something you genuinely enjoy, and you’re adept at dealing with all sorts of people – face-to-face, on the phone, or by email. You’re a multi-tasker who can work well under pressure and use initiative. You like the idea of being part of a friendly team, working together, and contributing to the success of the home.

Successful candidates are subject to satisfactory references and a PVG check and must be authorised to work in the UK.

What BCG Offers:

• Company Pension Scheme.
• Colleague Discounts - access to hundreds of offers and discounts through our award winning Colleague Rewards Platform.
• WageStream – Financial wellbeing and flexible access to pay as your need it.
• Wellbeing Support - Free of charge access to an independent and confidential Colleague Assistant Programme, covering physical, mental, and financial support.
• Colleague recognition scheme.
• Personal development and career progression opportunities.
• Access to the Blue Light Card discount scheme.
• Refer-a-friend bonus.
• Paid enhanced PVG application.
• Flexible schedules.
• Free on-site parking.
• Free uniform provided.

Join us at BCG, where your dedication and passion will be highly valued, and become part of a supportive, rewarding community that delivers Care that Makes the Difference.

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