Hollister - Key Lead, Churchill Square

Hollister Co. Stores; Brighton; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading company in retail is seeking a Key Lead for their Brighton store, responsible for enhancing customer experiences and team performance. The role focuses on coaching staff, managing store operations, and fostering a supportive and effective store environment. Ideal candidates will possess a high school diploma and prior retail experience, demonstrating strong communication and interpersonal skills.

Benefits

Quarterly sales incentives

Merchandise discounts

Flexible schedules

Career advancement opportunities

Training and development

Qualifications

• Preferred: High School Diploma/G.E.D.
• Retail experience (at least 1 year preferred).
• Strong customer focus and communication skills.

Responsibilities

• Ensure quality in-store customer experience as Key Lead.
• Guide and coach Brand Reps and Stock Associates.
• Manage opening and closing routines and store operations.

Skills

Customer Focus

Communication

Fashion Trend Knowledge

Adaptability

Multi-Tasking

Education

High School Diploma/G.E.D.

Job description

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Hollister - Key Lead, Churchill Square, Brighton

Client: Hollister Co. Stores

Location: Brighton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

f5cb95fe97c7

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 16 hours per week. Availability on weekends and certain holidays is required. Hours may increase during peak periods to support business needs.

Qualifications

• High School Diploma/G.E.D. preferred
• At least 1 year of retail experience preferred
• No supervisory/managerial experience required
• Customer Focus
• Communication and Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing and Assertive
• Adaptability and Stress Tolerance
• Poise and Ambition
• Multi-Tasking and Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

Benefits include quarterly sales incentives, merchandise discounts, flexible schedules, career advancement opportunities, training and development, and a supportive global team. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.