Hollister - Key Lead, Ashford Designer Outlet

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Hollister - Key Lead, Ashford Designer Outlet, Ashford

Client: Hollister Co. Stores

Location: Ashford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5164284dd3b7

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on Saturdays and Sundays, as well as certain holidays.

• Hours may increase during peak times to support business needs.

Qualifications

• Education: High School Diploma/G.E.D. preferred
• Retail Experience: At least 1 year preferred
• Supervisory/Managerial Experience: Not required
• Customer Focus
• Communication
• Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing and Assertive
• Adaptability and Stress Tolerance
• Poise and Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

• Participation in benefit programs aligned with company values
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• Supportive Global Team

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.