Hollister - Key Lead, Ashford Designer Outlet

Abercrombie & Fitch Co.; Ashford; On-site; GBP 9,000 - 15,000; Part time

Job summary

Join a leading fashion retailer as a Key Lead at the Ashford Designer Outlet. This entry-level, part-time role focuses on enhancing customer experience and driving sales through effective team leadership. Ideal for those with a passion for fashion and customer service, offering flexible scheduling and growth opportunities.

Benefits

Sales Incentives

Merchandise Discounts

Flexible Scheduling

Career Growth Opportunities

Training

Supportive Team Environment

Qualifications

• At least 1 year of retail experience preferred.
• Entry-level position in retail and fashion.

Responsibilities

• Ensure quality in-store customer experience as Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer service.

Skills

Customer Focus

Communication

Interpersonal Skills

Fashion Awareness

Adaptability

Multi-tasking

Strong Work Ethic

Education

High School Diploma or G.E.D.

Job description

Hollister - Key Lead, Ashford Designer Outlet

Join to apply for the Hollister - Key Lead, Ashford Designer Outlet role at Abercrombie & Fitch Co.

Hollister - Key Lead, Ashford Designer Outlet

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Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

Company Description
Abercrombie & Fitch Co. operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each committed to offering products of enduring quality and exceptional comfort. The company has over 750 stores worldwide and e-commerce sites.

Our Values
We lead with purpose, prioritize our people, and offer equitable compensation, benefits, and engagement opportunities, including volunteer initiatives and community support.

Job Description

The Key Lead ensures a quality in-store customer experience by acting as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates, and driving store performance through customer service and team achievement of sales targets.

Responsibilities

• Opening and closing routines
• Product knowledge and brand awareness
• Understanding business operations
• Proactive problem-solving
• Attention to detail
• Register and POS system use
• Asset protection
• Visual merchandising
• System skills

Work Schedule

• Minimum 16 hours/week, with varying weekly schedules
• Availability on weekends and holidays required
• Hours may increase during peak periods

Qualifications

Education: High School Diploma or G.E.D. preferred

Retail Experience: At least 1 year preferred

Management Experience: Not required

Skills include customer focus, communication, interpersonal skills, fashion awareness, adaptability, multi-tasking, and a strong work ethic.

Benefits

Includes sales incentives, merchandise discounts, flexible scheduling, career growth opportunities, training, and a supportive team environment.

Additional Details

Position is entry-level, part-time, in the retail and fashion industry, focused on customer service.

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