Hollister - Key Lead, Arndale

Hollister Co. Stores; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

A leading company in retail, Hollister Co. Stores, is hiring for the Key Lead position in Manchester. This role involves supervising store operations, enhancing customer experiences, and coaching staff. Candidates should bring retail experience and a strong focus on customer satisfaction. Flexible scheduling and career advancement opportunities are included in the benefits.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Training and Development

Qualifications

• Retail experience of at least 1 year preferred.
• Outgoing and assertive personality.

Responsibilities

• Act as Floor Supervisor, guiding staff for effective store operations.
• Ensure quality in-store customer experiences.

Skills

Customer Focus

Communication

Interpersonal Skills

Fashion Trend Knowledge

Adaptability

Multi-Tasking

Work Ethic

Promoting Diversity & Inclusion

Education

High School Diploma or G.E.D.

Job description

Social network you want to login/join with:

Hollister - Key Lead, Arndale, Manchester

Client:

Hollister Co. Stores

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

199b36741dee

Job Views:

11

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on weekends and certain holidays.

• Hours may increase during peak periods to support business needs.

Qualifications

What it Takes

• Education: High School Diploma or G.E.D. preferred
• Retail Experience: At least 1 year preferred
• Supervisor/Managerial Experience: Not required
• Customer Focus
• Communication
• Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing and Assertive
• Adaptability and Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefits including:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Career Advancement Opportunities
• Opportunity to Become a Brand Affiliate
• Training and Development
• A supportive global team

Follow us on Instagram @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.