Enable job alerts via email!

Hollister Co. - Key Lead, Silverburn

Abercrombie and Fitch Co.

Glasgow

On-site

GBP 80,000 - 100,000

Part time

Today
Be an early applicant

Job summary

A global specialty retailer in Glasgow is seeking a Key Lead to enhance customer experience and guide Brand Reps. This role involves supervising daily operations, ensuring quality service, and supporting the store leadership team. Candidates should have a high school diploma and at least a year of retail experience. Flexible hours and opportunities for career advancement are offered.

Benefits

Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Training and Development

Qualifications

  • At least 1 year of retail experience is preferred.
  • No supervisory/management experience is required.
  • Stress tolerance and poise are important.

Responsibilities

  • Ensure all customers receive quality in-store experience.
  • Act as the Floor Supervisor, guiding Brand Reps.
  • Drive store performance through customer experience.

Skills

Customer Focus
Communication
Adaptability/Flexibility
Multi-Tasking
Fashion Trend Knowledge

Education

High School Diploma/G.E.D. equivalent
Job description

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

Responsibilities
  • Opening and closing routine
  • Product Knowledge & Brand Awareness
  • Business Understanding
  • Proactive Thinking
  • Attention to Detail
  • Register/Point of Sales use
  • Asset Protection
  • Visual Displays
  • System Skills
  • Work Schedule Requirements
  • Schedule will vary weekly but should expect to work at least 16 hours per week
  • Required availability on Saturdays and Sundays as well as certain holidays
  • In addition, during peak timeframes, hours will increase to support the needs of the business
Qualifications
  • Education - High School Diploma/ G.E.D. equivalent preferred
  • Retail Experience - At least 1 year of retail experience is preferred
  • Supervisor/ Managerial Experience - No supervisory/management experience is required
  • Customer Focus
  • Communication
  • Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing
  • Assertiveness
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition
  • Multi-Tasking
  • Applied Learning
  • Work Ethic
  • Omni Channel Services
What You’ll Get
  • As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Associate Assistance Program
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who\'ll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity employer

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.