Hollister Co. - Key Holder, Stratford (Westfield)

Abercrombie & Fitch Co.; London; On-site; GBP 23,000 - 32,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Key Holder, where your leadership skills will shine. This role is pivotal in driving business success while ensuring a unique customer experience. You'll lead a team, manage store operations, and contribute to a culture that celebrates individuality and teamwork. With a commitment to your development and a variety of benefits, this position offers a chance to grow in a dynamic environment. If you're looking for a role that combines leadership with a passion for customer service, this opportunity is perfect for you.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contract

Paid Volunteer Day per Year

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Qualifications

• At least one year of customer service experience required.
• Strong work ethic and attention to detail are essential.

Responsibilities

• Lead a team to ensure operational tasks are successful.
• Drive business through leadership and enhance customer experience.

Skills

Customer Service Experience

Work Ethic

Attention to Detail

Analytical Skills

Adaptability / Flexibility

Multi-Tasking

Stress Tolerance

Job description

Hollister Co. - Key Holder, Stratford (Westfield)

• Full-time

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin.

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful, as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do

• Training and Development
• Customer Experience
• Communication
• Store Presentation and Sales Floor Supervision
• Asset Protection
• Policies and Procedures Adherence

What it Takes

• At Least One Year of Customer Service Experience
• Work Ethic
• Attention to Detail
• Analytical Skills
• Adaptability / Flexibility
• Multi-Tasking
• Stress Tolerance

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contract
• Paid Volunteer Day per Year, allowing you to give back to your community
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.