Hollister Co. - Key Holder, Churchill Square

Abercrombie & Fitch Co.; Brighton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Full-Time Key Holder, where you will lead a team to deliver exceptional customer experiences. This role emphasizes leadership, operational excellence, and a commitment to customer satisfaction. You will be involved in training and development, ensuring adherence to policies, and enhancing store presentation. With a focus on personal growth and career advancement, this position offers a dynamic environment where your contributions will be valued. If you are ready to take the next step in your career and make a significant impact, this opportunity is perfect for you.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contract

Paid Volunteer Day per Year

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Qualifications

• At least one year of customer service experience required.
• Strong analytical skills and attention to detail are essential.

Responsibilities

• Lead a team to ensure operational tasks are successful.
• Drive customer experience and store presentation.

Skills

Customer Service Experience

Analytical Skills

Attention to Detail

Adaptability / Flexibility

Multi-Tasking

Stress Tolerance

Work Ethic

Job description

Hollister Co. - Key Holder, Churchill Square

• Full-time

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do

• Training and Development
• Customer Experience
• Communication
• Store Presentation and Sales Floor Supervision
• Asset Protection
• Policies and Procedures Adherence

What it Takes

• At Least One Year of Customer Service Experience
• Work Ethic
• Attention to Detail
• Analytical Skills
• Adaptability / Flexibility
• Multi-Tasking
• Stress Tolerance

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contract
• Paid Volunteer Day per Year, allowing you to give back to your community
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.