Hollister Co. - Brand Representative, West Quay

Abercrombie & Fitch Co.; Southampton; On-site; GBP 18,000 - 26,000; Part time

Job summary

An established industry player is seeking a dynamic Brand Representative to join their team. This role focuses on providing exceptional customer service, ensuring a welcoming store environment, and engaging with customers in a genuine manner. As a Brand Representative, you will play a crucial role in enhancing the shopping experience while showcasing your personal style. The company values its associates and offers a range of benefits, including flexible schedules, career advancement opportunities, and a supportive team culture. If you are outgoing, stylish, and passionate about helping others, this position is perfect for you.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Support

Qualifications

• Strong customer service skills with a focus on creating positive experiences.
• Ability to communicate effectively and connect with customers.

Responsibilities

• Engage customers and provide exceptional service on the sales floor.
• Maintain store presentation and adhere to policies and procedures.

Skills

Customer Service

Communication Skills

Adaptability

Attention to Detail

Multi-Tasking

Work Ethic

Job description

Hollister Co. - Brand Representative, West Quay

• Part-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do
• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

What it Takes
Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic

What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.