Hollister Co. - Brand Representative, West Quay

abercrombie-fitch-co.; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global fashion retailer seeks a Brand Representative in Southampton. The role involves delivering excellent customer service, enhancing store presentation, and contributing to sales. Ideal candidates are stylish, outgoing, and adaptable, with a passion for fashion. Benefits include a merchandise discount, flexible scheduling, and career advancement opportunities.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who'll Celebrate you for Being YOU

Responsibilities

• Provide exceptional customer service by meeting customer needs.
• Maintain store presentation and manage the sales floor.
• Ensure effective communication with team members.
• Protect company assets and minimize shrinkage.
• Follow policies and procedures.
• Participate in training and development.

Skills

Adaptability / Flexibility

Applied Learning

Attention to Detail

Multi-Tasking

Work Ethic

Job description

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Hollister Co. - Brand Representative, West Quay, Southampton

Client:

Location: Southampton, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference:

8c021151e3eb

Job Views:

38

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. Outgoing, stylish, and helpful individuals who demonstrate a keen awareness of the store environment by remaining approachable and warm. They initiate conversations and connect with customers genuinely and articulately, ensuring the customer is always the first priority. They exhibit relatable, confident, and highly social behaviors on the sales floor that translate into closing sales.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

Additional Information

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU