Hollister Co. - Brand Representative, Trafford

Abercrombie & Fitch Co.; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Brand Representative who excels in customer service and thrives in a dynamic retail environment. This role involves engaging with customers, ensuring a welcoming store atmosphere, and contributing to sales success. Candidates should be adaptable, detail-oriented, and possess a strong work ethic. With a commitment to employee development and a supportive team culture, this position offers opportunities for career advancement and personal growth. Join a company that values individuality and provides a comprehensive benefits package tailored to your lifestyle.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Supportive Global Team

Qualifications

• Engage with customers and provide excellent service.
• Demonstrate adaptability and strong communication skills.

Responsibilities

• Ensure a positive customer experience and store presentation.
• Follow company policies and procedures for asset protection.

Skills

Customer Service

Communication

Adaptability

Attention to Detail

Multi-Tasking

Work Ethic

Job description

Hollister Co. - Brand Representative, Trafford

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, and various engagement events, such as Associate Resource Groups and volunteer opportunities.

The Brand Representative is truly engaged. They provide excellent customer service by anticipating and responding to customer needs. Outgoing, stylish, and helpful individuals thrive in this role. They demonstrate awareness of the store environment by remaining approachable and warm, initiating conversations, and connecting with customers in a genuine and articulate manner, ensuring the customer is always the priority. They exhibit confident and social behaviors on the sales floor that help close sales.

What You’ll Do

1. Customer Experience
2. Store Presentation and Sales Floor
3. Communication
4. Asset Protection and Shrink
5. Policies and Procedures
6. Training and Development

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to suit your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits that reflect our culture and values, and most importantly, your needs.

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A supportive global team that celebrates your individuality

Follow us on Instagram @LIFEATANF. Please note that job offers may be conditional upon your completing applicable work visa formalities. You may be contacted to provide necessary documents.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.