Hollister Co. - Brand Representative, Chantry Place

Abercrombie & Fitch Co.; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Brand Representative, where your outgoing personality and keen customer service skills will shine. In this role, you will engage with customers, ensuring their needs are met while maintaining a stylish store presentation. With a focus on adaptability and a strong work ethic, you'll contribute to a supportive global team that celebrates individuality. Enjoy flexible scheduling, merchandise discounts, and opportunities for career advancement in a dynamic retail environment. If you're ready to make a difference and grow your career, this is the perfect opportunity for you.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Supportive Global Team

Qualifications

• Engage with customers to provide excellent service and enhance their experience.
• Demonstrate strong work ethic and attention to detail in store presentation.

Responsibilities

• Maintain a welcoming store environment and adhere to policies.
• Participate in training and development to improve skills.

Skills

Adaptability / Flexibility

Attention to Detail

Strong Work Ethic

Multi-Tasking

Applied Learning

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

Job Description

The Brand Representative is highly engaged, providing excellent customer service by anticipating and responding to customer needs. They are outgoing, stylish, helpful, and demonstrate a keen awareness of the store environment by remaining approachable and warm. They initiate conversations and connect with customers in a genuine and articulate manner, ensuring the customer is always the first priority. They exhibit relatable, confident, and highly social behaviors on the sales floor that translate into closing sales.

What You’ll Do

1. Enhance Customer Experience
2. Maintain Store Presentation and Sales Floor
3. Effective Communication
4. Asset Protection and Shrink Management
5. Adhere to Policies and Procedures
6. Participate in Training and Development

Qualifications

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Strong Work Ethic

Additional Information

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A supportive global team that celebrates individuality

Additional notes: Any job offers may be conditional upon the applicant completing applicable work visa formalities. The company may contact applicants regarding necessary documentation.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.