Hollister CO. - Assistant Manager, West Quay

ABERCROMBIE AND FITCH; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector seeks an Assistant Manager to enhance customer experience and drive sales in Southampton. This role combines strategic operations with a focus on team management and growth opportunities. Candidates should possess a Bachelor's degree or relevant supervisory experience, alongside strong interpersonal skills and a passion for fashion.

Benefits

Quarterly incentive bonuses

Paid Time Off

Merchandise discounts

Medical insurance

Training opportunities

Pension plan with company match

Qualifications

• Fluency in English required.
• Self-starter attitude and results-driven mindset emphasized.
• Fashion interest & knowledge sought.

Responsibilities

• Drive sales through excellent customer service.
• Oversee daily operations and staff management.
• Implement training and development for team members.

Skills

Problem-solving

Team building

Multi-tasking

Communication

Inclusion & Diversity Awareness

Education

Bachelor's Degree

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each committed to offering products of enduring quality and exceptional comfort that support global customers in their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, along with e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and prioritize our people. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Assistant Manager role combines business strategy, operations, creativity, and people management. Key responsibilities include driving sales through customer service, overseeing daily store operations, floorset updates, styling, product knowledge, and talent development. The role emphasizes creating an inclusive environment and offers growth opportunities within the company.

What You'll Do

1. Customer Experience
2. Drive Sales
3. OMNI Channel Fulfillment
4. Store Presentation and Sales Floor Supervision
5. Store & Stockroom Operations
6. Staffing, Scheduling, and Payroll Management
7. Training and Development
8. Communication
9. Asset Protection

Qualifications

Required:

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to work in a fast-paced environment
• Team building skills
• Self-starter attitude
• Results-driven mindset
• Multi-tasking ability
• Fashion interest & knowledge

Additional Information

Benefits include quarterly incentive bonuses, Paid Time Off, indefinite contracts, volunteer days, merchandise discounts, medical insurance, life and disability insurance, assistance programs, parental leave, pension plan with company match, training, and career advancement opportunities. We promote from within and celebrate individuality. Conditions apply, such as the completion of a 90-day probation period.

Follow us on Instagram @LIFEATANF. Job offers may be contingent on work visa requirements. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.