Hollister Co. - Assistant Manager, St. James Quarter

Abercrombie and Fitch Co.; City of Edinburgh; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to drive sales and enhance customer experiences. This dynamic role blends business strategy with creativity and people management, ensuring efficient store operations and a welcoming environment. You'll be instrumental in training and developing staff while also engaging with customers to create a sense of belonging. With a commitment to promoting from within, this position offers a pathway to future leadership within the organization. Join a team that values diversity and inclusion, and enjoy a range of competitive benefits designed to support your lifestyle and career growth.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Qualifications

• Bachelor's degree or supervisory experience in customer-facing roles required.
• Fluency in English and strong problem-solving skills essential.

Responsibilities

• Drive sales results and oversee daily store operations.
• Manage staffing, scheduling, and payroll while ensuring customer satisfaction.

Skills

Problem-Solving Skills

Team Building Skills

Multi-Tasking

Fashion Interest & Knowledge

Education

Bachelor's Degree

One year of supervisory experience

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

1. Customer Experience
2. Drive Sales
3. OMNI Channel Fulfillment
4. Store Presentation and Sales Floor Supervision
5. Store & Stockroom Operations
6. Staffing, Scheduling, and Payroll Management
7. Training and Development
8. Communication
9. Asset Protection

Qualifications
What It Takes
• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge

Additional Information
What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

*pending completion of 90 day probationary period

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.