Hollister Co. - Assistant Manager, Oracle

abercrombie-fitch-co.; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global apparel retailer is seeking an Assistant Manager in Reading to oversee store operations, drive sales, and manage team development. This role requires strong problem-solving and team-building skills, with a focus on creating a customer-centric environment. Candidates should have relevant experience and a passion for fashion, with opportunities for career advancement and engagement in company benefits.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Private Medical Insurance

Training and Development

Opportunities for Career Advancement

Qualifications

• Fluency in English is necessary for communication with customers and team members.
• Experience in a fast-paced environment is essential to succeed in this role.
• Strong awareness of inclusion and diversity is required.

Responsibilities

• Drive sales results through business analysis and customer service.
• Oversee daily store operations and ensure smooth functioning.
• Lead talent recruitment, training, engagement, and development.

Skills

Problem-solving skills

Team building skills

Fluency in English

Self-starter attitude

Multi-tasking ability

Fashion interest & knowledge

Education

Bachelor's Degree or supervisory experience in a customer-facing role

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Assistant Manager is a multi-faceted role that combines business strategy, operations, creativity, and people management. Responsibilities include driving sales results through business analysis and customer service, overseeing daily store operations, and leveraging creative skills for floorset updates, styling, and product knowledge. They also lead talent recruitment, training, engagement, and development, fostering an inclusive environment for team and customers. This role offers growth opportunities into future store leadership positions.

What You'll Do

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

What It Takes

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to perform in a fast-paced and challenging environment
• Team building skills
• Self-starter attitude
• Drive to achieve results
• Multi-tasking ability
• Fashion interest & knowledge

Additional Information

What You’ll Get

• Participation in benefit programs aligned with company culture and values
• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day
• Merchandise Discount
• Private Medical Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement
• A supportive global team

*Pending completion of 90-day probationary period