Hollister Co. - Assistant Manager, Bullring

Abercrombie and Fitch Co.; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global apparel retailer in Birmingham is seeking a Customer Experience Supervisor. The role involves driving sales, overseeing store operations, and managing staff. Candidates should have a bachelor’s degree or supervisory experience, along with strong problem-solving and team-building skills. This position offers competitive benefits and opportunities for career growth.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day per Year

Merchandise Discount

Private Medical Insurance Available

Life and Disability Insurance

Training and Development

Opportunities for Career Advancement

Qualifications

• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Drive sales and enhance customer experience.
• Oversee store presentation and supervise sales floor operations.
• Manage staffing, scheduling, and payroll.
• Develop and train staff for optimal performance.
• Ensure asset protection and operational excellence.

Skills

Fluency in English

Strong problem-solving skills

Team building skills

Self-starter

Drive to achieve results

Multi-Tasking

Fashion Interest & Knowledge

Education

Bachelor's Degree or one year of supervisory experience in a customer-facing role

Job description

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Responsibilities

• Customer Experience
• Drive Sales
• OMNI Channel Fulfillment
• Store Presentation and Sales Floor Supervision
• Store & Stockroom Operations
• Staffing, Scheduling, and Payroll Management
• Training and Development
• Communication
• Asset Protection

Qualifications

• What It Takes
• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year, allowing you to give back to your community
• Merchandise Discount
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

*pending completion of 90 day probationary period

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Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity employer