Holiday Operations Executive – £18k – £21k

Recruitment Avenue; London; On-site; GBP 18,000 - 21,000; Full time

Job summary

An established industry player is seeking a Holiday Operations Executive to join their dynamic team. In this pivotal role, you will manage the production of essential travel documents, ensuring accuracy and timely delivery during peak periods. Your keen attention to detail and ability to work under pressure will be crucial as you handle invoices, confirmation documents, and client files. This is a fantastic opportunity to be part of a leading luxury tour operator where employee satisfaction is a priority. If you thrive in a fast-paced environment and have experience with Amadeus or GDS, this role is perfect for you.

Qualifications

• Strong background in Amadeus or a GDS for ticketing.
• Ability to process amendments or cancellations.

Responsibilities

• Producing client/agent invoices and despatching documents.
• Checking client files and verifying correctness before issuing tickets.

Skills

Attention to Detail

Ability to Work Under Pressure

Amadeus or GDS Knowledge

Invoice Processing

Client Interaction

Tools

Reservation System

Job description

Job Title – Holiday Operations Executive

Department/Sector – Travel

Job Location – London

Salary – £18k – £21k

Our client is one of the leading luxury tour operators and the great news is that they are recruiting an operations executive. Roles with our client don’t come available often due to the staff being so happy at the establishment.

You will be joining a team producing all the documents including confirmation documents, visas, flight tickets and final documentation.

You must be great at attention to detail and have the ability to work calmly under pressure during busy periods so that documents are delivered on time is a key requirement.

In the role you will be producing invoices, despatching confirmation documents, checking all items included and despatching on time.

Another part of the role is to check client files so that prior to tickets being issued and final documents being ordered all aspects have been checked and verified as correct.

Responsibilities:

• Producing client/agent invoices
• Despatching confirmation documents
• Checking all items included and despatching on time
• Check client files in an orderly fashion
• Acquire knowledge of the company’s products
• Monitor the Reservation system to check for missing information
• Taking payments on bookings and producing invoices for direct clients

Key Skills/Experience Needed:

• A strong background in Amadeus or a GDS is required for assisting with client seat and meal requests and ticketing
• Learn the duties of other team members so that holiday and sickness cover is provided
• Be able to process amendments or cancellations