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Holiday Inn Express - Housekeeping Team Member

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Belfast

On-site

GBP 40,000 - 60,000

Full time

Today
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Job summary

A leading hospitality company in Belfast is seeking a Housekeeping Team Member to ensure that hotel rooms meet high standards of cleanliness and guest comfort. You will provide assistance to guests while following safety protocols and maintaining supplies efficiently. This role offers competitive pay and various employee benefits including hotel discounts and a health care cash plan.

Benefits

Discounted Hotel Rates
Health Care Cash Plan
Enhanced Pension Scheme
Employee Appreciation Events
Training and Development Programmes

Qualifications

  • Ability to communicate and follow instruction.
  • Must have a clear understanding of speaking and understanding English.

Responsibilities

  • Ensure rooms are clean and welcoming for guests.
  • Assist guests with queries and requests.
  • Monitor supplies and notify supervisor of needs.

Skills

Attention to Detail
Time Management
Teamwork

Job description

Holiday Inn Express - Housekeeping Team Member

Apply now

Andras Hotels- Holiday Inn Express Belfast

Belfast

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Holiday Inn Express - Housekeeping Team Member

About Us

Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

What is the job?

As a Housekeeping Team Member – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Hours

16 hours

Pay

Up to £12.44, depending on age

What we offer?

Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends

Health Care Cash Plan

Diamond membership of Kingsbridge Hospital Group

Enhanced Pension Scheme

Enhanced Maternity Pay

Enhanced Paternity Pay

Cycle to work

Recruit a friend scheme

Employee Appreciation and Social Events

Employee of the Month Award

£20 for completion of FLOW training

Increased Annual leave with service

Discount at Bodyscape – Employee rate and family and friend rate

Communication and advice on Health and Wellbeing

Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group

Work for globally renowned Hotel Brands

Apply now

Location: Holiday Inn Express Belfast, Holiday Inn Express, 106A University Street, Belfast, Northern Ireland, County Antrim, BT7 1HP

Date Posted: 3rd July 2025

Closing Date: 17th July 2025

Job Type: Full time

Salary: From £10.00 Hourly to £12.44 Hourly

You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

Keep your supervisor updated on room service progress and alert them to any repairs needed

Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed

Be organised - keep on top of supplies and amenities and always try to minimise waste

Reunite items with owners – and log any lost and found property

Look smart – wear your uniform and name badge with pride

Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping

Report, hand in, and/or log all lost and found items according to departmental procedures

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

Assist with deep cleaning projects

Assist turndown duties

Assist with other duties as assigned

Attend all relevant departmental / hotel / company training

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all Holiday Inn hotels.

The Holiday Inn Express hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

What you will need

Required criteria

  • Ability to work within a Team and also independently
  • High standards of Attention to Detail
  • Strong Time Management skills and flexible with regards to working hours
  • Ability to communicate and follow instruction
  • Must have a clear understanding of speaking and understanding English.

Desired criteria

  • Experience within a Housekeeping Role or Cleaning role
  • Experience within the Hospitality, care provider or retail sectors.
Apply now

We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

What we offer

Health insurance
Vacation, Paid time off
Retirement plan and/or pension
Gym membership or wellness programs
Cycle to work
Referral bonus
Preferential room rates
Family and friends rates
Long service recognition
Free parking or Discounted parking
Work With Charities
Employee of the Month
Employee Recognition Scheme

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Holiday Inn Express - Housekeeping Team Member

Belfast

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