Holiday Fragrance Stylist & Experience Host

The Estee Lauder Companies Inc.; Greenhithe; On-site; GBP 18,000 - 25,000; Full time

Job summary

Jo Malone London, part of The Estée Lauder Companies, seeks a warm, customer-focused stylist to welcome visitors to our boutique. You will host the World of Jo Malone London, deliver exceptional service and share fragrance stories with customers, colleagues and media guests.

In this role you will entertain visitors with signature experiences, from hand and arm massages to beauty consultations, while maintaining our chic boutique environment and supporting events and daily operations.

Qualifications

• Ability to provide inspirational, authentic and personalized customer service.
• Ability to work retail hours including days, nights, weekends and special events.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend interview.

Responsibilities

• Provide outstanding customer service and deliver on service goals.
• Maintain the store environment, operations, and assist with opening/closing of the Boutique.
• Understand individual sales and service goals.

Skills

Customer service

Communication

Storytelling

Groomed appearance

Flexible hours

Job description

Jo Malone London, part of The Estée Lauder Companies, seeks a warm, customer-focused stylist to welcome visitors to our boutique. You will host the World of Jo Malone London, deliver exceptional service and share fragrance stories with customers, colleagues and media guests.

In this role you will entertain visitors with signature experiences, from hand and arm massages to beauty consultations, while maintaining our chic boutique environment and supporting events and daily operations.