Fragrance Boutique Stylist & Event Host

The Estee Lauder Companies Inc.; Grays; On-site; GBP 21,000 - 27,000; Full time

Job summary

Jo Malone London is seeking a customer-focused stylist to deliver exceptional service and host immersive brand experiences in our boutique. You will welcome visitors from around the world and showcase The World of Jo Malone London™ to customers, colleagues and media contacts.

The role emphasizes hospitality, storytelling, and attentiveness, with responsibilities ranging from demonstrations to special events in a luxury retail setting.

Qualifications

• Warm, friendly and helpful demeanour.
• Willingness to work retail hours including nights and weekends.
• Right to live and work in the country if invited to interview.

Responsibilities

• Provide outstanding customer service to every visitor.
• Maintain the boutique environment and daily operations.
• Assist with opening/closing procedures and housekeeping.
• Support sales goals and contribute to brand storytelling.

Skills

Customer service

Retail hours flexibility

Communication

Job description

Jo Malone London is seeking a customer-focused stylist to deliver exceptional service and host immersive brand experiences in our boutique. You will welcome visitors from around the world and showcase The World of Jo Malone London™ to customers, colleagues and media contacts.

The role emphasizes hospitality, storytelling, and attentiveness, with responsibilities ranging from demonstrations to special events in a luxury retail setting.